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Reply to Apple TV 4K crashed need to be restore tvOS 13
Depending on your country, your consumer rights outweight Apples "warranty". The product is NOT fit for purpose if there is no other way of restarting the device should a firmware update or install crash (which happened to me). It is NOT acceptable to pay extremely good money for a streaming device (top end) and not be able to get three-five years out of it absolute bare minimum ... is poor design, ability to handle a base image, or dual image should anything go wrong, is NOT the issue for the consumer.
May ’22