I figured it out, customer used older version of app, thanks
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@DTS Engineer Thanks a lot, I don't have any attributes on newly downloaded application. I set up my NSUpdateSecurePolicy like that
<key>NSUpdateSecurityPolicy</key> <dict> <key>AllowPackages</key> <array> <string>TEAMID</string> </array> <key>AllowProcesses</key> <dict> <key>TEAMID</key> <dict> <key></key> <array> <string>com.firm.updaterid</string> </array> </dict> </dict> </dict>
My problem was because of I badly defined NSUpdateSecirityPolicy , turns out I did not specifed key in dictionary because of picture on https://developer.apple.com/documentation/bundleresources/information_property_list/nsupdatesecuritypolicy
I thought that dictionary must not have a key
NSUpdateSecurityPolicy should look like this
<key>NSUpdateSecurityPolicy</key>
<dict>
<key>AllowPackages</key>
<array>
<string>TEAM_ID</string>
</array>
<key>AllowProcesses</key>
<dict>
<key>TEAM_ID</key>
<array>
<string>com.firm.updater</string>
</array>
</dict>
</dict>