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Reply to Having issues authorizing payment for Apple Developer Program
I wonder if anyone tried paying through the Apple Developer app (for your iPhone in App Store)? I infer from one Apple's webpage that it pays through in-app purchase. I also always fail paying through regular method, but all my purchases through App Store were successful (music, app, etc); so it sounds promising.I cannot try it now since my membership has not expired yet so the button to pay in app is blocked.(Note: I am posting another reply with same topic but with more details, but still in moderation. Likely because I put some URLs there)
Jun ’20
Reply to Having issues authorizing payment for Apple Developer Program
Thanks for information about driver license requirement for paying in app.However, I finally got my membership extended by using the classic method:Being frustated with all the failures.Contacting Apple support through website as you mentioned, promised 1-2 business days reply through e-mailWait for more than 2 business days and got replied "Hi, I'm K; will contact you by phone, please provide details and time slots"I gave time slots for about upcoming 5 days and block my calendar on those time slotsWait for more than 5 days with no phone calls and no e-mail replySuddenly this morning got a phone call from a landline number "Hi, I'm C; K is not available so I am replacing her. Please provide your credit card number so I can manually order it"I gave her the exact card details as what I provided in the website (that failed).Waited a couple of hours; credit card charged; membership extended; all less than 24 hoursIn conclusion, I think their customer support is overwhelmed by this problem; so we just have to be extra patience waiting for response.Note for step 7 above: I was being paranoid at first because a random person claiming from Apple suddenly phoned me, asking my credit card number (and I explicitly said that to C). However, I gave it a go because she mentioned the name of her colleague "K" which is only possible if she really was from Apple. I think it's a good idea too to be sure that the phone call was really from Apple not from someone trying to trick you; just in case.Good luck!
Jun ’20