There could be several reasons why quick replies are not being saved on WhatsApp for Business on iOS 16.3.1. Here are some troubleshooting steps you can try:
1.Check if you have the latest version of WhatsApp for Business installed on your device. If not, update it from the App Store.
2.Make sure that you have enabled the Quick Replies feature in the Business Settings of your WhatsApp account. To do this, go to Settings > Business Settings > Quick Replies and toggle the switch to ON.
3.Ensure that you have granted WhatsApp permission to access your device's microphone and camera. Quick Replies require access to these features to work properly.
4.Try clearing the cache of WhatsApp. Go to Settings > General > iPhone Storage, find WhatsApp in the list of apps, and tap on it. Then, tap "Offload App" or "Delete App" to remove it from your device. After that, reinstall WhatsApp and try setting up Quick Replies again.
5.If none of the above solutions work, contact WhatsApp support for further assistance. They may be able to help you resolve the issue or provide additional troubleshooting steps.
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