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Seeking help for MDM activation lock issue
We have encountered an issue while developing our own Apple MDM solution. The issue occurs in the activation lock scenario. We have implemented the activation and deactivation of the activation lock feature in accordance with the following documentation. 1:https://developer.apple.com/documentation/devicemanagement/activation_lock_a_device 2:https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes#3734453 Activationlock Request URI : https://mdmenrollment.apple.com/device/activationlock Request Method : POST Request Headers : [Accept:"text/plain, application/json, application/*+json, /", X-ADM-Auth-Session:"1723449441118O1O649496FAD285FDC77565EC075E770547O90695212BB76419F8E43B2F68BE7A6C6O67033512O11Op1OA0EA85747E70D2D6941C4F6662166CAF22C2193COC298C61ECC7B9E9C14EB2A20305F7E41", X-Server-Protocol-Version:"3", Content-Type:"application/json", Content-Length:"133"] Request Body : {"device":"K2LP4HQXJ4","escrow_key":"QRV7D-JPPMQ-Z90N-1VN8-L1PN-45Q2","lost_message":"xxxxx"} Response : {"serial_number":"K2LP4HQXJ4","response_status":"SUCCESS"} escrowKeyUnlock Request URI : https://deviceservices-external.apple.com/deviceservicesworkers/escrowKeyUnlock?serial=K2LP4HQXJ4&imei=357174298879232&meid=35717429887923&productType=iPhone14,2 Request Method : POST Request Headers : [Accept:"text/plain, application/json, application/*+json, /", Content-Type:"application/x-www-form-urlencoded", Content-Length:"189"] Request Body : orgName=xxxxx&guid=xxxxx&escrowKey=QRV7D-JPPMQ-Z90N-1VN8-L1PN-45Q2 Response : 404 <ns:escrowKeyDeviceServicesResponse version="1" xmlns:ns="http://www.apple.com/cds/mdmescrowKeyDeviceServices/xml"></ns:escrowKeyDeviceServicesResponse> Who can help me check if there are any errors in the way I'm calling these two APIs, and how to correct them?
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Aug ’24
escrowKeyUnlock return MDMServiceException: No entry found for device
I use then interface https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes#3734453 to remove Activation Lock。 request url:https://deviceservices-external.apple.com/deviceservicesworkers/escrowKeyUnlock?serial=***&productType=***&imei=***&meid=*** then body is escrowKey、orgName、guid and use APNs certificate when establishing the SSL connection but return me:<ns:escrowKeyDeviceServicesResponse version="1" xmlns:ns="http://www.apple.com/cds/mdmescrowKeyDeviceServices/xml"></ns:escrowKeyDeviceServicesResponse>
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Aug ’24