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Family sharing of in app purchases
We have enabled family sharing for our in-app purchases in AppStore connect. From several customers we received feedback that their purchases are not available on their family members devices. If the family members want to purchase the product, an AppStore pop-up will tell them that a family member has made the purchase and they will get it for free. Then the purchase cannot proceed. This makes sense. I have investigated the appstore receipts of the customers reporting issues, and it turns out that these receipts do not contain the purchases of the other family members. Refreshing the receipt via SKReceiptRefreshRequest does not solve the issue. Because the purchases of the other family members do not show up in the receipt, the app does not unlock the content and the user is displayed the not-functioning purchase button. Sometimes customers also report that one in-app purchase is family shared but others (for which we enabled family sharing) not. Any people familiar with this issues with family sharing of in-app purchases? Is there a solution?
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Jun ’21