Hi Rico, just to mention we've added sysdiagnose and logs from the beginning in this ticket: FB13884981
Let me know if we should generate more for you!
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As a pre-caution we've filed another ticket about the upcoming iOS 18 gaming mode. To exclude screen-time related processes from being killed in gaming mode: FB14031248
Great to have awareness - the pressure of customers are really weighing in since iOS 17.4
We didn't find a workaround and frankly can't be able to because it's a OS bug and we have no influence in that. The process that needs to inform the system how much time was spent needs to run reliable and on one of the highest priorities possible.
It's also not a niche problem, it's happening for 40% of users. We hope a fix can be published soon.
In case we can help: christian.orgler[at]tryohana.com
@rs_kab do you have a working code snippet perhaps now?
@manurag90 did you ever figure it out?
Great ... so then give us at least a year of entitlement to submit with Xcode 14 perhaps?
And they also did not provide any workaround, right?
Wondering how many are affected, as others (not only with deviceactivityreport appear with similar issues: https://forums.developer.apple.com/forums/thread/749534)
Thanks @_lilpit - I did the same and am now also contacting the App Review team to perhaps grant submissions with Xcode 14 for apps that have the FamilyControls entitlement active.
@_lilpit did you already raise this through your Apple account manager? I guess Opal might have enough wait to either get this fixed or get a permit to still publish apps with Xcode 14. I'm writing mine now and reference all I have there as well.
@_lilpit how do you detect it right now?
It's a bit cumbersome as there are not even release notes for Family Controls / Screen Time related changes. They just appear and you need to manually check the API diff all the time - and test the picker if it's broken or not.. :D
I don't think so, because 'Screen Time' itself does not need to be enabled for the device in order to grant the permission. I'd view the iOS Screen Time "just" as another approved client to use the screen time frameworks.
But as the iOS screen time settings can interfere with the settings a permission-approved has set, it would be good to know if that can be the case.
@Kmart here is also a feedback report with 5 sysdiagnose attached for different stages (right after authorization, 15minutes later, when entering the ios system settings app picker (after that it works) and displaying applications incl. FamilyControlsAgent crashes.
FB11863463
Would highly appreciate to follow up on this one! :-)