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When trying to view footnotes in draft or outline view in Word for Mac both from the App Store and the download from the Microsoft website, the screen continuously goes blank. Multiple fixes have been suggested however they have not worked. Please see below for additional information and ongoing user complaints:
[https://discussions.apple.com/thread/255285863?sortBy=best)
[https://answers.microsoft.com/en-us/msoffice/forum/all/trying-to-edit-footnote-separator-in-mac-word/9d47da2b-b4d9-4ca8-a904-22ca9d6a95f8)