Hello all! I was having the issue of "cant update because you are not connected to the internet" when I very much am connected. This is how I fixed mine: Hard reset watch (press & hold crown) then turn it off (press and hold button under crown) 2.RESTART Iphone 3.Go to settings>General>Iphone storage>watch(the app) select "delete all backups/files ( The button is in red at the bottom) 5.Follow step 1 again (if needed) but now you will select "delete app" and confirm it. 6.Reinstall "watch" app , turn watch back on, then open & pair 7.Follow prompts to update! Things that may help: be on a trusted & stable WI-FI connection 2.log out & back into your icloud on Iphone 3.remove watch from your icloud account. 4.make sure Iphone is up to date. Hope this helps!!!!