Same issue here too. I thought it is coming from the new iPhone case I'm using. I called Apple service and after the troubleshoot, they said everything is fine and requested a physical check on the phone (which was not achievable for me). however I noticed it's not working even without the case as well. If you remove the case, won't make any change I was thinking the case has cause permanent damage to my phone's NFC reader. So what's the plan now? are they even reading all this information here???