That is not the case. The app has access to both... And I doubt there is something off in configurations because otherwise, widgets wouldn't have worked at all.
The issue happens randomly... Usually, after installing a new app version, the previously working widget shows placeholder data (like a skeleton)...
arturdevcoinstats
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@Jacob_PL_A as I mentioned in the post, it happens only to some users and occasionally... Which makes me believe that the configs are correct, otherwise, it wouldn't have worked ever... for anyone...