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App is crashing on startup in Apple App review, but I cannot replicate it
Can anyone help me with this crash? It crashes on start up according to the App Review. It was written in C# using Xamarin iOS. I've tested the app in debug, release, and TestFlight on both iPad and iPhone and haven't been able to replicate the crash. Here's part of the crashlog, I couldn't fit the whole thing in the question. If you need anymore information let me know. Incident Identifier: 432AD166-AABB-4FC4-AF07-4EBDFEE80E9D CrashReporter Key: 7f13e1dee0a0434b3c240288b1caae098e3628f0 Hardware Model: iPad11,3 Process: App.iOS [22414] Path: /private/var/containers/Bundle/Application/16369005-2E1C-4457-A763-5E8AAECBAE73/App.iOS.app/App.iOS Identifier: com.Name.App Version: 1.5.2 (1.5.2) AppStoreTools: 14C17 Code Type: ARM-64 (Native) Role: Foreground Parent Process: launchd [1] Coalition: com.Name.App [7168] Date/Time: 2023-03-21 14:26:38.9981 -0700 Launch Time: 2023-03-21 14:26:33.2442 -0700 OS Version: iPhone OS 16.3.1 (20D67) Release Type: User Report Version: 104 Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Triggered by Thread: 22 Application Specific Information: abort() called Thread 22 name: Thread Pool Worker Thread 22 Crashed: 0 libsystem_kernel.dylib 0x1dbc79674 __pthread_kill + 8 1 libsystem_pthread.dylib 0x1ec31b1ac pthread_kill + 268 2 libsystem_c.dylib 0x1a60e43e4 __abort + 128 3 libsystem_c.dylib 0x1a608cc98 abort + 192 4 App.iOS 0x108725b04 xamarin_find_protocol_wrapper_type + 92805892 (runtime.m:1189) 5 App.iOS 0x1085ec414 mono_invoke_unhandled_exception_hook + 91522068 (exception.c:1299) 6 App.iOS 0x10869a45c mono_thread_internal_unhandled_exception + 92234844 (threads.c:6010) 7 App.iOS 0x108691ad4 worker_callback + 92199636 (threadpool.c:0) 8 App.iOS 0x10868f2e0 worker_thread + 92189408 (threadpool-worker-default.c:502) 9 App.iOS 0x10869aa74 start_wrapper_internal + 92236404 (threads.c:1289) 10 App.iOS 0x10869a8f8 start_wrapper + 92236024 (threads.c:1310) 11 libsystem_pthread.dylib 0x1ec3156cc _pthread_start + 148 12 libsystem_pthread.dylib 0x1ec314ba4 thread_start + 8 Thread 22 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x0000000000000000 x5: 0x0000000000989680 x6: 0x0000000000001200 x7: 0xffffffff00000c00 x8: 0x2dc423abece235b1 x9: 0x2dc423aa82b745b1 x10: 0x00000000000003e8 x11: 0x0000000000000000 x12: 0x000000011af47800 x13: 0x000000010c3aaf13 x14: 0x00000000000000e0 x15: 0x0000000080000000 x16: 0x0000000000000148 x17: 0x000000016e557000 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x0000000000009103 x21: 0x000000016e5570e0 x22: 0x0000000000000082 x23: 0x0000000281a63d80 x24: 0x0000000124a6c400 x25: 0x000000010c3ac778 x26: 0x0000000108f36000 x27: 0x0000000108f364e0 x28: 0x0000000108f36538 fp: 0x000000016e556bd0 lr: 0x00000001ec31b1ac sp: 0x000000016e556bb0 pc: 0x00000001dbc79674 cpsr: 0x40000000 far: 0x0000000119779008 esr: 0x56000080 Address size fault Binary Images: 0x1dbc72000 - 0x1dbca9feb libsystem_kernel.dylib arm64e <c76e6bed463530c68f19fb829bbe1ae1> /usr/lib/system/libsystem_kernel.dylib 0x19ea08000 - 0x19ededfff CoreFoundation arm64e <42ccfc7bff323d258f01ccb2ad843a8b> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation 0x1d83cf000 - 0x1d83d7fff GraphicsServices arm64e <85419099269b336d86b40d52d0ff6923> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices 0x1a0bdd000 - 0x1a23d0fff UIKitCore arm64e <cf21ad9cefbf3961a7c054bd30cefea9> /System/Library/PrivateFrameworks/UIKitCore.framework/UIKitCore 0x102ea4000 - 0x1089cffff App.iOS arm64 <4d7629105d1b35a990677a0d08acf170> /private/var/containers/Bundle/Application/16369005-2E1C-4457-A763-5E8AAECBAE73/App.iOS.app/App.iOS 0x1bd35f000 - 0x1bd3e2093 dyld arm64e <4b042f280d1430eca1de3dbb10866ad7> /usr/lib/dyld 0x109d74000 - 0x109ebbfff grpc arm64 <fecc71db1ff036b1bf861008c6743cdf> /private/var/containers/Bundle/Application/16369005-2E1C-4457-A763-5E8AAECBAE73/App.iOS.app/Frameworks/grpc.framework/grpc 0x10a10c000 - 0x10a147fff grpcpp arm64 <92766c3033453065a14896c21ec7080c> /private/var/containers/Bundle/Application/16369005-2E1C-4457-A763-5E8AAECBAE73/App.iOS.app/Frameworks/grpcpp.framework/grpcpp 0x1a6025000 - 0x1a606bfff libdispatch.dylib arm64e <ded4d0a5142032ae83a6c31d938a1c9a> /usr/lib/system/libdispatch.dylib 0x1ec314000 - 0x1ec31ffff libsystem_pthread.dylib arm64e <45ac734e66493ee2a0963fd66441ab78> /usr/lib/system/libsystem_pthread.dylib 0x19fb9c000 - 0x19ff65fff CFNetwork arm64e <7f3313c9143533338c82dc961429d0b3> /System/Library/Frameworks/CFNetwork.framework/CFNetwork 0x198dee000 - 0x199737fff Foundation arm64e <e5f615c7cc5e3656860041c767812a35> /System/Library/Frameworks/Foundation.framework/Foundation 0x1a606c000 - 0x1a60ebff7 libsystem_c.dylib arm64e <3cd8c9e025fd3b29850774cdffe7f16c> /usr/lib/system/libsystem_c.dylib EOF
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