We are attempting to enable provisional notifications in our app, but some internal users on iOS 17 are reporting that they are not receiving the "Keep" and "Turn off" buttons that provisional notifications are supposed to have - in other words they just come in as regular quiet notifications.
I have confirmed that these users are doing a fresh install of our app, and at no point are they ever receiving a permission prompt to turn on notifications. Their UNAuthorizationStatus is correctly being set to provisional. Their notification settings are being set to the following, which seems correct:
I have not been able to reproduce this issue on any of my own devices, but these users can do so consistently. What could possibly cause this? Some misconfiguration on our end, our some hidden iOS setting somewhere?