Hi @joeyrideout . I have an update about this. They responded to my email exactly like they did to you and the enrollment journey unblocked and I could’ve start it all over again. Now I paid the subscription and I have another message in developer page on web app which says that the it will take up to 48 hours for the purchase to process. But the purchase was successful and I got the invoice for it from Apple. I sent another email to support to ask if I have to do anything else because now I should have access to my account.