I'm waiting for the crash report. Meanwhile, are there any chances we got the iPad Passcode screen after splash screen? It looks like iPAD OS interrupts my app and asking user to get permission to access the app. I need some generic view on this scenario. Do you guys have any such incidents happened before? Or what could be the reasons like OS interrupt the App Operations and show iPAD Passcode screen?

Thanks for you response @DTS Engineer. In Salesforce SDK we have an option to enable authentication using iPad passcode, when user prompts passcode authentication this issue is happening. I also have few queries like with respect to this scenario, why this issue is coming for random users. If it's SDK specific issue then it should come to everyone using this app? Even after deleting the app & re-installing not solves this issue, whenever the user prompts for ipad passcode the app got quits. We're suspecting whether this issue involves the user's ipad got installed with some application like 3rd pary keyboard, app unlock, etc., or the user's ipad don't have sufficient memory cycles to run the main thread of this action leading local authenticaion? Our application uses Vision Kit, but that got invoked only after 2nd screen of the app, only when hitting the button it invokes vision kit related qrcode scan. Will it comes into picture of this issue by any chance. Thanks in advacne. I really appreciate your help on responding back to my queries.

MyApp-2024-05-17-131344.crash

hread 0 name: Dispatch queue: la_client Thread 0 Crashed: 0 libsystem_kernel.dylib 0x1d6bb5af8 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x1d6bb5890 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x1d6bb57a8 mach_msg_overwrite + 436 3 libsystem_kernel.dylib 0x1d6bb55e8 mach_msg + 24 4 libdispatch.dylib 0x1965d9b18 _dispatch_mach_send_and_wait_for_reply + 544 5 libdispatch.dylib 0x1965d9eb8 dispatch_mach_send_with_result_and_wait_for_reply + 60 6 libxpc.dylib 0x1ea64ab90 xpc_connection_send_message_with_reply_sync + 264 7 Foundation 0x18d58d770 NSXPCCONNECTION_IS_WAITING_FOR_A_SYNCHRONOUS_REPLY + 16 8 Foundation 0x18d578b0c -[NSXPCConnection _sendInvocation:orArguments:count:methodSignature:selector:withProxy:] + 2160 9 CoreFoundation 0x18e6f40d4 forwarding + 1016 10 CoreFoundation 0x18e835760 _CF_forwarding_prep_0 + 96 11 LocalAuthentication 0x1c3eee998 __71-[LAClient evaluateACL:operation:options:uiDelegate:synchronous:reply:]_block_invoke + 236 12 LocalAuthentication 0x1c3edc9b0 __47-[LAClient _performSynchronous:callId:finally:]_block_invoke + 504 13 libdispatch.dylib 0x1965bedd4 _dispatch_client_callout + 20 14 libdispatch.dylib 0x1965ce8f8 _dispatch_sync_invoke_and_complete + 56 15 LocalAuthentication 0x1c3edc768 -[LAClient performSynchronous:callId:finally:] + 196 16 LocalAuthentication 0x1c3eee858 -[LAClient evaluateACL:operation:options:uiDelegate:synchronous:reply:] + 340 17 LocalAuthentication 0x1c3efa590 -[LAContext evaluateAccessControl:operation:options:log:cid:synchronous:reply:] + 468 18 LocalAuthentication 0x1c3efad24 -[LAContext evaluateAccessControl:aksOperation:options:error:] + 304 19 Security 0x196e9815c SecItemAuthDoQuery + 1712 20 Security 0x196e97aa0 __SecItemCopyMatching_block_invoke + 140 21 Security 0x196e97900 SecOSStatusWith + 56 22 Security 0x196e9ed9c SecItemCopyMatching + 400 23 SalesforceSDKCommon 0x103a1e080 specialized static KeychainHelper.setAccessibleAttribute(:) + 1056 24 SalesforceSDKCommon 0x103a1a468 @objc static KeychainHelper.setAccessibleAttribute(:) + 16 25 SalesforceSDKCore 0x103e8ee50 +[SFSDKSalesforceSDKUpgradeManager upgrade] + 208 26 SalesforceSDKCore 0x103e509ec -[SalesforceSDKManager init] + 1544 27 SmartStore 0x103c58cbc -[SmartStoreSDKManager init] + 44 28 SalesforceSDKCore 0x103e50194 __37+[SalesforceSDKManager sharedManager]_block_invoke + 128 29 libdispatch.dylib 0x1965bedd4 _dispatch_client_callout + 20 30 libdispatch.dylib 0x1965c0654 _dispatch_once_callout + 32 31 SalesforceSDKCore 0x103e50110 +[SalesforceSDKManager sharedManager] + 112 32 SalesforceSDKCore 0x103e50090 +[SalesforceSDKManager initializeSDKWithClass:] + 24 33 SalesforceHybridSDK 0x10384c414 +[SalesforceHybridSDKManager initializeSDK] + 56 34 ConferenceConnect 0x102dda9e4 0x102dd4000 + 27108 35 UIKitCore 0x190b68a5c _UIApplicationMainPreparations + 1312 36 UIKitCore 0x190b68504 UIApplicationMain + 320 37 ConferenceConnect 0x102dda6f8 0x102dd4000 + 26360 38 dyld 0x1b1c16d84 start + 2240