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Will this version of MapKit allow you to tap on a map and get the location to say play a pin there? Thanks

Hello, I opened a ticket last week and got a nice email back with case # Case-ID: 3063780 I was hoping there was a link or something to click on to see if anybody was working on it, or was it just in the Que. There is a link to MFI (whatever that is) that I get an error saying I do not have access. I’ve been to my account and do not see any details. is there a JIRA page or something to show progress, or lack of, anywhere? If support had questions, I'm happy to answer. I want to be sure; no one is wait on me. Thanks Tom