HELP, my iPhone 11 has turned into a paperweight outside the house. After installing 14 and 14.1 I get no cell data. I have tried everything and nothing works. If I put it on airplane mode and off I can get data for about 2 minutes. Also my cell reception for calls is a lot worse and I drop people where I never dropped them before. This has to be a software glitch, please Apple fix it.
Spo7474
Users receive reputation points by contributing quality content to the forums.
Posts include post and replies published on the forums.
Post authors can mark replies as Accepted to indicate successful solutions.
Apple Developer Forums admins can mark replies as Apple Recommended to indicate an approved solution
From
Perkasie, PA, United States
Post
Replies
Boosts
Views
Activity
I posted to this thread a couple days ago with the same problem. I chatted online with apple and they called me and escalated it up the ladder. I then talked to a very nice rep over 3 days and they looked all over my phone. I had done the reboot, factory reset, etc.
The problem ended up being that I had a Norton(Symantec) security app on my phone that was not compatible with ISO 14. I removed the app and no more problems with the cellular data cutting out and not working. If you have a security app(or vpn) try removing it.
Hope this helps someone.