Brand new MacBook Pro that needed to update to Big Sur from Catalina. Progress bar at about 90% - 12.21 GB of 12.21 GB. And nothing. Been sitting there for a while.
Apple? It seems there is a problem with OS updates. What can we do to fix this? Trying to provision out my new system and it's stuck. I'm leery of doing anything else with the system until I can finish the update. Glad this is all happening during the free technical support period... Will likely be calling tomorrow.
SFRobert
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Santa Fe, NM, United States