Below is the case ID which we created at apple pay support portal for the issue which we are facing and we are posting same on the forum also as it is suggested by Apple pay team.
Case-ID: 9834005
We are facing this error in payment gateway - Unable to decrypt encrypted_payment_data.
below is the log from payment gateway [cybersource]-
---REQUEST DATA---
async_mode7296849007886963503009=XXXXX
bill_address1=sd
bill_city=new york
bill_country=US
bill_state=NY
bill_zip=10258
card_type=004
client_application=SOAP Toolkit API
client_environment=Win32NT10.0.20348.0
client_lib_version=NTA/XML/1.186
client_library=.NET WCF
client_library_version=4.0.30319.42000
client_request_id=7296849007886963503009
currency=USD
mailto:customer_email=[customer email address]
customer_firstname=test
customer_ipaddress=49.206.7.185
customer_lastname=t
decision_manager_enabled=no
encrypted_payment_data=XXXXXXXXXXXXXXXXXXXXXXXXX
encrypted_payment_descriptor=RklEPUNPTU1PTi5BUFBMRS5JTkFQUC5QQVlNRU5U
encrypted_payment_encoding=Base64
grand_total_amount=765.0
header_x_sproxy_start_time=XXXXXXXXXXXXX
ics_applications=ics_auth, ics_bill
ics_applications_from_merchant_request=ics_auth, ics_bill
merchant_expiration_date=2026-04-13 03:42:00.000
merchant_id=mozu_estore
merchant_key_type=XXXX
merchant_ref_number=2298
merchant_serial_number=c50e8e161a011e0b58604e49d9f93cd652a9ae5b
offer0=amount:765.0
payment_network_token_transaction_type=1
payment_solution=001
request_id=7296849007886963503009
Please us know the cause of this issue, we tired several times reconfigure with correct merchant identifier certificate and payment processing certificate. Please let me know for more details.
Regards,
Purva