I am based in South Africa and am experiencing the same exact issue. Macbook Pro 13” late 2017 model with Touchbar. Battery has only done 300 cycles. No battery issues at all with MAC OS Mojave and Catalina. Updated to Big Sur and my battery showed Service Recommended, it says it’s at 1% at all times. Yet my Coconut battery app shows my battery health is good. Cannot remove the charging cable as the laptop dies instantly. Updated to Big Sur 11.1 and still no fix. Spoke to Apple tech and they said I’m the first to tell them this issue which I don’t believe at all, as I’ve been seeing this issue reported all over on here and other places. A colleague of mine had the same issue - replaced his brand new battery and it did the same. This isn’t a hardware issue - it’s software. Shame on Apple for not even addressing this and fixing it.

Guys - I’ve heard through the grapevine that Apple have rewritten Big Sur, rollout to begin February 23rd but could be slow. They’ve rewritten it to address all of these battery draining, bricking, service recommended issues. So let’s pray I’m right and that the info I got is correct. We need a fix ASAP!

Updated to 11.2.1 praying it would work. But no. What a waste of 3Gigs. Still can’t remove the charging cable, 1% battery and Service Recommended. Have booked my MacBook Pro into the istore on Monday morning for that free replacement battery. I’m based in South Africa. This is just so disgraceful from Apple and how they’ve allowed it, without addressing the problem.