We have modified the program as we received in the previous(thread 764479) issue.
Our program works very well and the notification problem has been almost solved in the test.
Then, we tested it in the user's environment.
At that time, one of the three iPhones stopped receiving notifications.
After 10 minutes, VoIP notifications were received again.
This device received PUSH notifications even when VoIP notifications did not come.
We must explain to the user why this incident occurred.
We would like to know if these three notifications were sent correctly to the device.
Also, is there any other way for us to deal with this other than improving the network?
[APNS LIST]Nov. 20th
could not receive(failed)
15:06:13 5793987C-D1A4-811F-917F-87DD7F5083B3
15:07:09 667E0A2F-43B5-37FC-2F2A-45A6C27EFC34
15:19:31 1353DF78-519E-B1DC-82B7-8B890E59FE37
received(success)
15:04:09 19CC1937-533A-9AF4-9472-41C839E461D7
15:35:00 CD23AC57-6EC7-4523-941F-B103EDB4DEFB
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We provide users with an iOS app that sends VoIP notifications.
However, we received issue from users that "VoIP notifications were not sent."
So we conducted an investigation on-site and sent VoIP notifications more than 10 times to about 20 devices.
We confirmed that most of the notifications arrived, but there were also times when the notifications were not sent.
We would like to know if the VoIP notifications were really delivered to the devices that did not receive the notifications.
If this phenomenon is a network problem, we would like to consult with the network company.
We have attached the log of when we checked and the VoIP notification was not received.
logs
[2024-09-12 11:50:02]
'ApnsId' => '22541A6E-355E-73D6-D28F-D1F8E340E540'
'StatusCode' => 200
[2024-09-12 11:50:02]
'ApnsId' => '22541A6E-355E-73D6-D28F-D1F8E340E540'
'StatusCode' => 200
[2024-09-12 11:50:02]
'ApnsId' => '2984C9F3-CC81-9080-7B54-EF53D2E77D68'
'StatusCode' => 200
[2024-09-12 12:43:01]
'ApnsId' => 'A936595B-36F7-07C2-CFB7-3276C4BE8FC8'
'StatusCode' => 200
[2024-09-12 12:43:01]
'ApnsId' => '0C633C08-25B0-6FE2-2087-DD66C1C01532'
'StatusCode' => 200
According to these, the status code is 200.
We would like to know if the VoIP notifications in the logs shown above were received by the iPhone device we tested.