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Reply to How to Fix Cracking and Popping Sound ?
More of the same, apple promises a solution, to crackling speakers, when I spoke with senior adviser few weeks ago they said the engineering dept is aware of the problem and to give it a week, here we are few weeks later, still no fix, we currently have 44 2019 16” MacBook pros in our office, out of the 44 units 7 of them have speakers that pop and crackle, making them not usable for conferencing and teams / zoom / etc, video play back, music files are also distorted, apple is aware of the problem, yet they do nothing, software update isn’t going to fix problem, there is a short on the logic boards Problem seems to be the right speaker that fails, atkeast in all of ours since speakers are glued in, can’t just swap them out, we replaced the top cause on one of them, brand new speakers, keyboard battery touchbar etc. surprise it didn’t help fix the issue, waisted $400 for a repair that was never going to work, we also have 5 units that have sleep wake issue, close the lid or let MacBook sleep, and they crash, apple is also aware of this issue but once again do nothing. please release a repair program for thiese issue, on the 2019 16”inwould hate to go back to windows or chrome books, but as a business owner can’t afford to replace $3000 MacBooks after only a year or 2 of use, we went with the 16” pro because staingate and keyboard issues were resolved, in this model although they still get staingate but it’s not as bad as the 2014 models main issue is the known crap logicboard apple refuses to fix
Aug ’22