User Profile

Issue Description The app exhibited one or more bugs that would negatively impact App Store users. Bug description: after we entered the provided credentials, an activity indicator was spinning indefinitely and we were unable to use the app Review device details: Device type: iPad Air (5th generation) OS version: iOS 17.4.1 What have I done So basically Apple is saying that there are issues with https requests that they are making when on App review The problem is that it always works for me. I've tested on TestFlight on my iPhone and there's no issue. When I directly download the app from the app store in my mac, it works as well. I've checked the backend logs during the time that the reviewer were checking my app, and there's not a single request made to the mobile login endpoint. My backend infrastructure, which is hosted on Google Cloud Platform (GCP) in the United States, is configured without any IP-based geolocation blocking or regional access controls. I've tried using a VPN, and even asked to a friend to make a request from the US using Postman. It always worked. I've tried putting a network checker just after the login attempt. It warns and shows a toast saying that there's no internet connection. Not allowing the request to be made. I've implemented a timeout in the requests. I started with a 12s timeout. I went progressively downwards with 8s and 4s timeouts in my submissions, and all the submissions were rejected. I've tried to reach Apple to give me more details about the environment that these networks are made, anything about the error itself. I went to both a Rejection Appeal and a reply to App review, and all that they gave me was the device type and the OS version. If anyone has any tips or insights on debugging this issue, especially in scenarios involving App Store review processes where the behavior differs from other environments like TestFlight or direct downloads, I would really appreciate any guidance or suggestions on how to proceed.