I spend a lot of time here on DevForums. Over the years I’ve read many posts, both good and bad. This page is my attempt at writing down what makes a good one. Hopefully some of you will find it useful.
Before you read this, read the official Apple Developer > Support > Developer Forums page.
If you have questions or feedback about any of the points raised here, start a new thread in the Developer Tools & Services > Developer Forums subtopic.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Quinn’s Top Ten DevForums Tips
Here are my top ten DevForums tips:
Is DevForums right for you?
Search before you ask
Keep your expectations realistic
Topic, subtopic, and tags
Craft a quality post
Prefer text over images
Include details with your questions
Crash reports
Cross posting courtesy
Resize screenshots
Include a Spinal Tap reference
Close your threads
Think about your title
Post URLs in the clear
Many of these boil down to one word: Empathy. Think about the person who’s reading your post. Can they read it? Will they understand it? Will it help them?
1. Is DevForums right for you?
To quote Apple Developer > Support > Developer Forums, Apple Developer Forums (aka DevForums) is:
a great place to post questions, exchange knowledge, and connect with
fellow developers and Apple engineers on a variety of development
topics.
DevForums is focused on developer issues. That includes the APIs in Apple’s platform SDKs, Apple tools, developer-oriented Apple services like App Store Connect, and accessory development. If you have a user-level question, you’ll have more luck over in Apple Support Communities, run by Apple Support.
DevForums is focused on Apple technologies. If you’re using a third-party tool or library, feel free to ask questions about it here, but you’re more likely to find folks with relevant expertise in that technology’s dedicated support channel.
If you want to file a bug report, do that using Feedback Assistant. If you want to discuss a bug you’ve already filed, DevForums is a great place for that. Make sure to include your bug number in your post. For more hints and tips on the bug reporting process, see Bug Reporting: How and Why?.
2. Search before you ask
DevForums has a history stretching back to 2015. Many questions have been asked and answered here. Before you start a thread, search the forums for similar threads.
For details about the search syntax, see Apple Developer > Support > Developer Forums. For a quick summary, hover over the help (?) button next to the search field.
Remember that DevForums is world readable and thus indexed by Internet search engines.
3. Keep your expectations realistic
DevForums is an informal support channel; no one is being paid to answer DevForums questions full time. Keep that in mind when you post.
Apple provides a number of formal support channels. To request formal support, go to the Apple Developer > Contact Us page.
One of those support channels is the code-level support provided by Apple Developer Technical Support (DTS). For more information about DTS, see Apple Developer > Support > Requesting Technical Support.
Asking about Apple’s unannounced plans is unlikely to yield useful results. Apple folks can’t discuss The Future™, and non-Apple folks can only speculate.
Apple folks can’t discuss Apple’s internal business practices. For example, we can’t answer why question — “Why did Apple do this?” or “Why hasn’t Apple done that?” — unless there’s existing documentation that offers an explanation. If you think Apple should do something differently, file a bug that explains what you’d like to see change and the rationale for that.
Not everyone works the same hours as you do. DevForums is a worldwide community, so there are time zones to consider, but there’s also just individual preferences. This is especially relevant around weekends, where your reply on Friday may not be seen by other folks until Monday.
Different folks use DevForums in different ways. Some folks lean in to the notification system, whereas others allocate certain times of the day, or the week, to help out.
4. Topic, subtopic, and tags
DevForums organises threads by two attributes:
A high-level topic and subtopic
A fine-grained set of tags
Folks willing to offer help often monitor a specific set of subtopics or tags, and only see threads with those attributes. To increase the odds of getting a response, choose your subtopic and tags carefully.
The list of subtopics is immediately visible on the top-level page. For a list of tags and their descriptions, go to Developer > Support > Forums Tags. That’s a lot of tags!
When choosing a subtopic, choose the most specific one. For example, if you have a question about SwiftUI, choose UI Frameworks > SwiftUI rather than Programming Languages > Swift. The latter is primarily focused on the Swift language itself.
When choosing a tag, read the description of that tag. With so many tags there are inevitably cases where a tag doesn’t mean what you think it means. For example, the Exception Handling tag is about the rarely used Exception Handling framework, not about exception handling in general, and the description makes that clear.
5. Craft a quality post
When replying, use a reply rather than a comment. Comments are best reserved for short messages, like “Thanks!” or “See this other thread.”
IMPORTANT If you reply in the comments, other folks on the thread may not be notified of your reply.
DevForums supports Markdown formatting, similar to that used on GitHub and by DocC. The editor UI has buttons for the most common things, like Bold and Italic, but don’t feel the need to limit yourself to that.
Correct formatting is particularly important for preformatted text:
Use the Inline Code button, which inserts single backquote delimiters, for inline text in code style: identifiers and so on.
Use the Code Block button, which inserts triple backquote delimiters, for blocks of text in code style: code snippets, logs, and so on.
After submitting your post, look it over to make sure that it reads well. If not, you have a short window where you can edit the post to fix things.
6. Prefer text over images
Don’t use screenshots for data that’s essentially textual, like code snippets and logs. For example, if you want to post a log message, include that as text rather than adding a screenshot. That makes it much easier for your readers to work with the text.
Use the Code Block button, which inserts triple backquote delimiters, to format blocks of text in code style.
Reserve screenshots for situations where the issue is visual, for example:
When discussing view layout problems
When posting instructions to achieve some task in a GUI app, like Xcode
7. Include details with your questions
When starting a thread, try to include all the relevant details in your post. If you skimp on these details, folks will have to reply asking for them, and that slows things down.
Specifically, anticipate the following questions:
What platform are you targeting? And what version of that platform?
What version of Xcode are you using?
What version of the OS are you testing on?
What specific API are you using?
What are the exact steps you took?
If something failed, what are the symptoms of that failure? If an API returned an error, what was that error?
If nothing failed, what results did you see? And what were you expecting?
If you filed a bug, what was the bug number?
What else have you tried?
8. Crash reports
If you post a crash report, follow the instructions in Posting a Crash Report.
9. Cross posting courtesy
Don’t start multiple threads for the same issue. That just wastes everyones time.
Sometimes this happens by accident. If that’s the case, add a comment to one of the threads redirecting folks to the other one.
If you find a bunch of old threads that might be related to your issue, don’t post full replies to all of them. Pick a lead thread and post your full reply there, then reply on the other threads with a link to the lead thread. Alternatively, start a new thread and reply on all the old threads with a link to that. That’ll help focus the discussion on your specific issue.
If you post your question to another support channel, provide a link to that in your DevForums question, and vice versa. That avoids folks working on a question that’s already been answered.
10. Resize screenshots
If your post includes an image, make sure it renders well. Screenshots from Retina displays are often ridiculously large. Use Preview to crop the screenshot and, if necessary, downsample it by 50% (using Tools > Adjust Size).
11. Include a Spinal Tap reference
To be clear, this is a joke. While the occasional Spinal Tap reference is allowed, please don’t add one to all your posts (-:
12. Close your threads
If someone replies with the answer you need, mark that as correct. That gives them some credit and helps other folks with similar questions find that answer.
If you find the answer by yourself, please post a short summary of what you did. Feel free to mark that correct.
If you accidentally post two copies of the same question, choose one as the primary and, in the other one, add a comment that links to it.
13. Think about your title
When creating a thread, think carefully about your title. Your title is your thread’s ‘marketing statement’, a way to entice folks to read your post. Try to summarise your issue in 15 words or less.
Adding tags to your title makes it harder to read. Instead, add your tags with the tagging UI. See tip 4 for more on tags.
14. Post URLs in the clear
DevForums has a list of websites you can link to at will. For example, it places no restrictions on links to Swift Forums.
To link to a site that’s not on the allowlist, skip the Markdown link syntax and post your link in the clear. So, this won’t work:
Apple is based in [Cupertino](https://www.cupertino.org).
but this will:
Apple is based in Cupertino.
https://www.cupertino.org
Revision History
2024-05-27 Reworked tip 4 to account for the new topic and subtopic model. Made other minor editorial changes.
2023-11-16 Added a link to [Public and Private Tags][refPaPT].
2023-02-22 Expanded tip 3.
2023-02-10 Added a note about why questions to tip 3 (another great suggestion from Scott). Added a link to Bug Reporting: How and Why?.
2023-01-09 Added a note about tags to tip 13.
2022-12-09 Expanded tip 12.
2022-08-22 Expanded tip 5 to explain why you shouldn’t reply in the comments.
2022-08-11 Expanded tip 9.
2022-06-17 Added tip 14. Updated the preamble to include a link to the main DevForums page.
2022-06-04 Added a discussion of unannounced plans to tip 3 (thanks to Scott).
2022-06-03 Added tip 13.
2022-05-24 Added tips suggested by Claude31 and Scott.
2022-05-23 First posted.
Forums Feedback
RSS for tagAsk questions about how to use the Apple Developer Forums. Discuss forums bugs and enhancements requests that you’ve filed via Feedback Assistant.
Posts under Forums Feedback tag
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DevForums has the concept of public and private tags:
Public tags are available to everyone, per the rules outlined in Developer > Support > Developer Forums.
Private tags are limited to a specific set of developers.
The canonical example of a private tag is Universal App Quick Start, which is only available to folks who had an Apple silicon DTK.
If you have access to any private tags, the New Post form has an extra field, Post Visibility. Its default value is Private but you can switch it to Public. The Tags field adjusts accordingly. So, if you select Private you only see a limited set of private tags. Use these if your post is about one of those private topics. OTOH, if your post is about a public topic, change Post Visibility to Public and apply the appropriate public tags.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
How to remove answered mark
How can I delete a question I've asked here in the forum?
Hi I have a really embarrassing answer to a post in this forum, how can I delete this. I'm actually sweating!
The UI of the forum is profoundly changed. For what benefit ? It seems forum is more and more painful to use at each major revamp.
Is it only me who cannot see the improvements ?
■Confirmation
My post on the Apple Developer Forums is not published even though it have been reviewed.
Does any work need to be done at the time of submission or after review in order to be published?
■Background of the question
I posted one on the Apple Developer Forums yesterday.
Immediately after posting, a message saying "It will be published if it passes the review" was displayed on the screen.
This morning, that message disappeared, so I thought the post had been published, but my post was not displayed on the post list screen.
I tried searching for the post title, but it doesn't appear for a while.
Create an Apple account for developers on the X platform
This is a testing thread to try attaching crash report that was unable to be attached few days earlier when I tried to create a new thread. This test is requested by Apple DTS to help isolating the issue.
For more context: https://forums.developer.apple.com/forums/thread/747480
Crash report:
crash-log-iOS-17.crash
I’ve seen a number of comments recently from folks who are unable to attach a crash report to their post. I’d like to gather some examples so that I can escalate this issue. If you’re affected by this, please reply here to let me know.
Ideally I’d like that reply to contain a copy of your crash report. That’s problematic if you can’t post it! One workaround is to upload it to your favourite file sharing service and then post a link here. That’ll work as long as you post the link in the clear. See tip 14 of Quinn’s Top Ten DevForums Tips
For general info on how to post a crash report, see Posting a Crash Report.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Trying to post a question about packages on this forum, I keep cueing the message:
'This post contains sensitive language. Please revise it in order to continue.'
There is nothing in my query that is remotely ‘sensitive’.
I don’t know what to do next.
Thanks in advance for any advice.
Regards,
Lar
I receive "This post contains sensitive language. Please revise it in order to continue." error, although I just list my failing notarization requests
I've noticed there is a new 'Same Here' button showing on any post (except your own posts).
I first thought it was a link to a similar question… Specially when the button just says 'Same here' without any badge value. But no, it is just similar to a like…
I guess the goal is to avoid and speed up instead of posting a reply or a comment 'Same here'.
Unfortunately, it is not possible to undo and no way to know who posted.
As your own posts do not show the button, does it mean you cannot know how many share the same issue than the one you posted ? If so, that's bizarre. Hope it will show the counter at least when it is non zero.
Let me see how many 'Same here' on this post…
.
Hi,
How to delete a post from Apple Developer Forum ?
Kindest Regards
Hello,
I need a moderator to delete or edit my reply on forum post which contains some personal identifying information.
Forum Post: https://developer.apple.com/forums/thread/743497?login=true&page=1#775836022
Thanks.
I replied to this thread a couple of hours ago, but the recent post list, sorted by Last Update, does not show it, and my watch list shows an update date based on a previous reply.
Hello,
I need a moderator to delete or edit my forum post which contains some personal identifying information.
Forum Post:
https://developer.apple.com/forums/thread/742972
Thanks.
Anyone know how to include sample code or screenshots because the very basic form to submit one most definitely does not have the option to do so.
Submitted a TSI 4 days ago. Heard nothing back. Status Used. Surely a TSI is a fulfilled request and not just ignored?
Also the forum tags don't have TSI so not sure where this post will end up
Don’t know when this started, but I just found that I’m unable to downvote any posts, and the button for reporting abuse/spam/etc. is missing. If I hover over the downvote button, a popup says "Only forum users with 100 or more reputation points can downvote posts and replies.” I do have way more than 100 points.
I notice that several (most) tags are not accessible now (Nov 2, 19:30 GMT). For instance
https://developer.apple.com/forums/tags/ios
https://developer.apple.com/forums/tags/uikit
https://developer.apple.com/forums/tags/macos
https://developer.apple.com/forums/tags/appkit
https://developer.apple.com/forums/tags/xcode
https://developer.apple.com/forums/tags/interface-builder
all with the same error: The page you’re looking for can’t be found
But others are:
https://developer.apple.com/forums/
https://developer.apple.com/forums/tags/swift
Is it only me ?
cant see where to delete posts