Unable to open Sales and Trends section

Whenever I try to open Sales & Trends it tries to open https://reportingitc2.apple.com/? but then I am quickly redirected to the main menu at https://itunesconnect.apple.com/


If I manually open https://reportingitc2.apple.com/sales.html instead of just clicking the link, I see the sales&trends white page and the header, but nothing inside.


cleared cache, tried with Chrome, IE and with newly installed Firefox just for this. Always the same behavior.

Replies

Yes, we got same issue.

Same issue here. But the iOS app is showing sales data... on iPhone, rotate the phone to landscape and tap/hold the chart to view actual sales data. 🙂

ya same issue for me as well..

looks like reportingitc should be down and its redirecting to home page.

Fallback, and occasionally more reliable, is iTC Mobile.

It’s doing that for everyone it seems and it doesn’t work on mobile anymore either, we have to “wait” on Apple

The same issue again.

It's loading again, but now my individual reports have other settings than they were saved with (e.g. no bar charts), and I cannot save any modified or new reports. In addition reports - especially revenue reports - are occasionally throwing errors ("An unexpected error occurred. Try reloading the page. If the problem persists, contact us.") and have to be reloaded several times.


Mattes

I have been experiencing this since early 2019, but found that while it would not open in Safari, it would open in Chrome.

Same here, it stopped adequately working somewhere in 2019. Not working in both Safari and Chrome. Extremely frustrated. Constant redirects in everything that's related to subscriptions and in app purchases.

Same here. Sales and Trends doesn't respond now.