14 Replies
      Latest reply on Jan 14, 2020 4:28 PM by displayname
      Platingroup Level 1 Level 1 (0 points)

        One of our apps is in review for a month now.

         

        We contacted support via mail and phone multiple times and only get the same excuse again and again:

         

        "We apologize for the delay. The review for your app is still in progress and requires additional time. We will provide further status updates as soon as we are able, or we will contact you if we require more information."

         

        They do not even mention a reason and our client is slowly getting upset.

         

        Has anyone experienced a similar delay?