Binary Rejection Guideline 2.3.8 - Performance - Accurate Metadata

What does this mean in layman terms. I've been rejected from the store for this reason.


Guideline 2.3.8 - Performance - Accurate Metadata


We noticed the app icon displayed on the device and the large icon displayed on the App Store do not sufficiently match, which makes it difficult for users to find the app they just downloaded.


Specifically, the app icon displayed on the device is blank.


Please see attached screenshots for details.


Next Steps


To resolve this issue, please update the smaller device icon to match the larger App Store icon. When users search for your app on their devices, they should be able to recognize it from the icon on the App Store.


Resources


Since the large app icon will be displayed for your app on the desktop App Store, we recommend you provide an attractive, original icon that meets the following requirements for both iPhone/iPod touch and iPad apps:


- 512px square (do not scale-up smaller artwork, as this could appear pixelated and blurry)
- 72ppi, RGB, flattened, no transparency
- High quality JPEG,TIFF, or PNG image file format. (ZIP-compressed TIFF files are not acceptable)


You can also preview image files before submitting them by clicking the filename to view them in a separate window. Note that the small icon that you include inside your app's binary will be used on the iPhone, iPod touch, or iPad Home screen when installed. For more on icon sizes, please review App Icons on iPad and iPhone.


For resources on creating eye-catching icons, you may want to review the App Store Product Page information available on the Apple developer portal.
  • could you please provide some detail position of the blank image ,we will change the image ,thx

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Replies

Your app has an icon that is displayed on the screen of the device -- it's what you tap on to start the app. There is another icon that is displayed on the App Store when people are browsing and buying apps. Apple is saying those two icons don't match, so that when people would buy your app, it would be difficult for them to find it on their device to tap on it because they would be looking for an icon that resembles the icon they saw on the App Store. In fact, Apple is saying your app icon is blank.

Thank you so much for your help! I've replayed all my icons in Xcode to be the same. Lets see what happen now.