How to handle rejected IAPs

We submitted an app along with many (over 200) products.

A few of the products were for intended only for internal testing, so Apple rejected the app.


Unfortunately Apple rejected all the products too.

I believe that was a mistake but it leaves us with a huge problem

as we really don't want to have to recreate the products (and the corresponding self-hosted binary data) with new productIDs.


I know that the documentation suggests that the productID of a rejected product is lost forever

but surely Apple have the ability to reset the status of these products, especially as they're all ok and it was Apple's mistake ?


Cheers,

Peter

Replies

If they were rejected you are screwed unless Apple can rescind the rejection.

If they are just marked "developer action required" then all you need do is modify any metadata and it will go back.

They're marked as "Rejected".


We emailed the review team and got this reply:

"Upon further review, we are unable to locate the in-app purchase products in “rejected” state needing action."


We emailed again. This time with screenshots showing some of the rejected products.

No reply after 3 days...


Any advice on how to escalate this ?