In app purchase “Cannot connect to iTunes Store” error

Question

I know that it usually takes 24-36 hours before an in app purchase becomes available for a new app. But I have a problem where an approved IAP is unavailable even after a week.

I've used the same code in other projects, so I'm pretty sure there's nothing wrong with my code.

I know I can get the product correctly since I display the price in local currency. But when I begin the purchase I get the "Cannot connect to iTunes Store" error.

Does anyone else have problems with this recently?

It seems to be a lot of strange errors in iTunes Connect, Xcode and AppStore since the release of iOS 11.

In-App Purchase

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Posted by

Digitalt Hjarta

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Answer 1

I have a question, what type of product is your IAP item, Consumable, Non-Consumable ... etc? We may be experiencing something similar.

Posted by

joefongo

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Answer 2

I'm having the same error. The System Status for iTunes Sandbox is showing Green (good) right now, but it still doesn't work for me:

iTunes Sandbox - Resolved Issue

Yesterday, 10:52 AM - 1:32 PM

Some users were affected

Affected Services: In-App Purchases, iTunes Sandbox

Users experienced a problem with this service.

Posted by

tcd01

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Answer 3

We are also still experiencing the issue as well.

Still only iOS 11+

Posted by

joefongo

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Answer 4

We are getting a lot of iTunes Store errors since iOS 11.0 release and it's costing us a lot of money. The whole system behaves very oddly, I will get back "Cannot connect to iTunes Store" when user changes auto-renewable subsbcription even in production and even if the purchase was successful. This is really odd.

Posted by

Legoless

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Answer 5

Have you solved this problem? We receive complaints from users. Based on the logs - they have the error "SKErrorUnknown", while withdrawing money.

Posted by

KnightOfBlackLily

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In app purchase “Cannot connect to iTunes Store” error

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