tvOS 11.1 Music's Radio Fails to Connect

Hello,


I am currently (and for the last two days) experiencing an issue with tvOS 11.0 and 11.1 (15J5559d) where going into Music>Radio Fails to load any content, it simply shows a rotating wheel and eventually goes blank.


Does anyone else have this issue with either the public or developer beta release? Have you found a fix?


Additional Information:

- Apple TV 4th Gen 32GB

- All other apps work as expected, not a connectivity issue

- Force quit, restart, and updates have not solved the issue.


Thanks!

Replies

Could you please file a bug report at bugreport.apple.com, and attach a sysdiagnose from the Apple TV?


Details are at:

https://developer.apple.com/bug-reporting/


Sysdiagnose instructions are at:

https://download.developer.apple.com/iOS/tvOS_Logs/sysdiagnose_Logging_Instructions.pdf

I am experiencing same problem on my Apple TV 4 and New 4K. Sometimes, when selecting Radio, the cursor leaves that choice and moves to Library by itself.

The sysdiagnose instructions are not available for basic developer accounts it seems.

Try going to https://developer.apple.com/bug-reporting/profiles-and-logs/ > tvOS > Sysdiagnose Instructions.