MDM - Error setting device name

Hello,


I am having issues with some iOS 9.2.1 devices and the Set Device Name command. On most devices it is working fine, while on some devices it is returning with the following error:


MDM: Command Status: Error

Error: NSError: Desc : Could not set device name

US Desc: Could not set device name

Domain : MCTunnelErrorDomain

Code : 14003

Type : MCFatalError


There is no mention of the error code 14003 for MCTunnelErrorDomain in the latest docs, it only goes up to 14002. Any ideas? Thanks!


-David

Accepted Reply

I've been seeing this error in our MDM on several devices as well, both on 9.2.1 and 9.1. We have the restriction set to prevent the user from changing the device name but it was my understanding that the MDM command should work even with this restriction set.

Replies

I've been seeing this error in our MDM on several devices as well, both on 9.2.1 and 9.1. We have the restriction set to prevent the user from changing the device name but it was my understanding that the MDM command should work even with this restriction set.

Thanks, that was it, the device restriction was set. I do agree that the mdm command should probably be able to override that device restriction though. -David