6 Replies
      Latest reply on Jan 22, 2016 3:11 AM by Yaybe
      Yaybe Level 1 Level 1 (0 points)

        Hi,

         

        i cannot install the Version 80.61 and 80.62 (Beta, GA Release February 2016) of Checkpoint Software. Always installed as root user.

        Anyone has the same issue?

         

        Jan 20 10:39:24 1234 installd[423]: ./postinstall: + exit 1

        Jan 20 10:39:24 1234 install_monitor[1693]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr

        Jan 20 10:39:24 1234 installd[423]: PackageKit: releasing backupd

        Jan 20 10:39:24 1234 installd[423]: PackageKit: allow user idle system sleep

        Jan 20 10:39:24 1234 installd[423]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Endpoint_Security_VPN.pkg“ ist ein Fehler aufgetreten." UserInfo={NSFilePath=./postinstall, NSURL=file://localhost/Volumes/Endpoint%20Security%20VPN/Endpoint_Security_VPN.pkg#EPS_VPN.pkg, PKInstallPackageIdentifier=com.checkpoint.pkg.epc, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Endpoint_Security_VPN.pkg“ ist ein Fehler aufgetreten.} {

             NSFilePath = "./postinstall";

             NSLocalizedDescription = "Beim Ausf\U00fchren der Skripts aus dem Paket \U201eEndpoint_Security_VPN.pkg\U201c ist ein Fehler aufgetreten.";

             NSURL = "file://localhost/Volumes/Endpoint%20Security%20VPN/Endpoint_Security_VPN.pkg#EPS_VPN.pkg";

             PKInstallPackageIdentifier = "com.checkpoint.pkg.epc";

          }

        Jan 20 10:39:24 1234 installd[423]: PackageKit: Running idle tasks

        Jan 20 10:39:24 1234 Installer[1666]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Endpoint_Security_VPN.pkg“ ist ein Fehler aufgetreten." UserInfo={NSFilePath=./postinstall, NSURL=file://localhost/Volumes/Endpoint%20Security%20VPN/Endpoint_Security_VPN.pkg#EPS_VPN.pkg, PKInstallPackageIdentifier=com.checkpoint.pkg.epc, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Endpoint_Security_VPN.pkg“ ist ein Fehler aufgetreten.}

        Jan 20 10:39:24 1234 installd[423]: PackageKit: Removing client PKInstallDaemonClient pid=1666, uid=0 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

        Jan 20 10:39:24 1234 installd[423]: PackageKit: Done with sandbox removals

        Jan 20 10:39:25 1234 Installer[1666]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

        Jan 20 10:39:25 1234 Installer[1666]: IFDInstallController D2C58C00 state = 8

        Jan 20 10:39:25 1234 Installer[1666]: Displaying 'Install Failed' UI.

        Jan 20 10:39:25 1234 Installer[1666]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

        Jan 20 10:39:26 1234 Installer[1666]: LSExceptions [0x7fa7d2c109c0] unloaded

        • Re: Checkpoint Endpoint VPN
          Yaybe Level 1 Level 1 (0 points)

          any suggestions what can I do?

            • Re: Checkpoint Endpoint VPN
              mateuszg Level 1 Level 1 (0 points)

              Hi,

               

              I faced exactly the same issue.

               

              I updated my Mac to OSX 10.11.4 Beta today and after that can't install Checkpoint Endpoint Security.

              I tried with all versions: E80.60, E80.61, E80.62 (Beta)

               

              Every time, on the last step of the installation process I see

               

              "The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." 
              

               

              I the /var/log/system.log I see that's the probleam with kexts signature.

               

              Jan 21 17:42:41 Mateusz-MBP com.apple.kextd[47]: Cache file /System/Library/Caches/com.apple.kext.caches/Directories/System/Library/Extensions/KextIdentifiers.plist.gz is out of date; not using.
              Jan 21 17:42:42 Mateusz-MBP com.apple.kextd[47]: Untrusted kexts are not allowed
              Jan 21 17:42:42 Mateusz-MBP com.apple.kextd[47]: ERROR: invalid signature for com.checkpoint.cpfw, will not load
              Jan 21 17:42:42 Mateusz-MBP mateusz[1416]: Failed to load fw kext, kextload exited with error code: 0
              Jan 21 17:42:43 Mateusz-MBP Installer[1364]: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
              Jan 21 17:42:47 Mateusz-MBP com.apple.kextd[47]: Cache file /System/Library/Caches/com.apple.kext.caches/Startup/KextPropertyValues_OSBundleHelper_x86_64.plist.gz is out of date; not using.
              Jan 21 17:42:47 Mateusz-MBP com.apple.kextd[47]: Rescanning kernel extensions.
              Jan 21 17:42:47 Mateusz-MBP com.apple.kextd[47]: Cache file /System/Library/Caches/com.apple.kext.caches/Startup/IOKitPersonalities_x86_64.ioplist.gz is out of date; not using.
              Jan 21 17:42:47 Mateusz-MBP Screenhero[531]: JS Log: Strophe (1): _dataRecv called
              Jan 21 17:42:48 Mateusz-MBP kernel[0]: Resetting IOCatalogue.
              Jan 21 17:42:48 Mateusz-MBP com.apple.kextcache[1419]: / locked; waiting for lock.
              Jan 21 17:42:48 Mateusz-MBP com.apple.kextd[47]: Untrusted kexts are not allowed
              Jan 21 17:42:48 Mateusz-MBP com.apple.kextd[47]: ERROR: invalid signature for com.checkpoint.cpfw, will not load
              

               

              I'm almost sure that in the previous version of ElCapitan (10.11.3) it worked pretty well, even the E80.60 version. It seems that for some reason, this binary signature is not valid anymore.

               

              I tried to find something about this and there are actually a lot of simillar issues reported around year ago when Yosemite came in. Then Checkpoint released E80.60 which solved this issue.

               

              Shall we expect yet another release for the latest version of ElCapitan?