5 Replies
      Latest reply on May 6, 2016 1:01 AM by eskimo
      Yaybe Level 1 Level 1 (0 points)

        Hello,

        sometimes I'm receiving black screen and I have to reboot the mac.

        Any ideas?

        Sebastian

         

         

        Anonymous UUID:       89144FCF-B0A6-A8E1-9052-A2433E1FEAB9

        Sun Oct 25 11:11:24 2015

        *** Panic Report ***

        panic(cpu 3 caller 0xffffff80075d6bba): Kernel trap at 0xffffff7f87cf0263, type 14=page fault, registers:

        CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000275610ae, CR4: 0x00000000001627e0

        RAX: 0x0000000000000000, RBX: 0xffffff801c8fda00, RCX: 0x0000000000000000, RDX: 0x0000000000000000

        RSP: 0xffffff9125a13a60, RBP: 0xffffff9125a13a70, RSI: 0x0000000000000107, RDI: 0xffffff801c8fda00

        R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000

        R12: 0x0000000000000107, R13: 0xffffff8007a92a90, R14: 0x0000000000000107, R15: 0x0000000000000000

        RFL: 0x0000000000010246, RIP: 0xffffff7f87cf0263, CS:  0x0000000000000008, SS:  0x0000000000000010

        Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0

        Backtrace (CPU 3), Frame : Return Address

        0xffffff9125a136f0 : 0xffffff80074e5307

        0xffffff9125a13770 : 0xffffff80075d6bba

        0xffffff9125a13950 : 0xffffff80075f4313

        0xffffff9125a13970 : 0xffffff7f87cf0263

        0xffffff9125a13a70 : 0xffffff8007ab59be

        0xffffff9125a13ab0 : 0xffffff8007a91aef

        0xffffff9125a13b30 : 0xffffff8007a8e157

        0xffffff9125a13b70 : 0xffffff8007a910fc

        0xffffff9125a13bf0 : 0xffffff7f88299b5d

        0xffffff9125a13c20 : 0xffffff8007aaf1c1

        0xffffff9125a13c50 : 0xffffff8007aaf3a5

        0xffffff9125a13c90 : 0xffffff8007a48868

        0xffffff9125a13cd0 : 0xffffff8007a500d1

        0xffffff9125a13d50 : 0xffffff8007a62674

        0xffffff9125a13dd0 : 0xffffff800752f556

        0xffffff9125a13e30 : 0xffffff80074e9aa3

        0xffffff9125a13e60 : 0xffffff80074cd478

        0xffffff9125a13ea0 : 0xffffff80074dcfd5

        0xffffff9125a13f10 : 0xffffff80075c13aa

        0xffffff9125a13fb0 : 0xffffff80075f4b36

              Kernel Extensions in backtrace:

                 com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.7)[69F7C794-75F7-396C-9169-8CF2FDD29037]@0xffffff7f87cea000->0xffffff7f87d14fff

                 com.apple.iokit.IOUSBMassStorageDriver(1.0)[E52C8824-B604-3741-997E-AE4089B296F1]@0xffffff7f88290000->0xffffff7f882bcfff

                    dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[CB073B0F-F3E0-37BD-8091-390367BEDAB0]@0xffffff7f8821f000

                    dependency: com.apple.iokit.IOStorageFamily(2.1)[956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xffffff7f87c4d000

                    dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.7)[69F7C794-75F7-396C-9169-8CF2FDD29037]@0xffffff7f87cea000

        BSD process name corresponding to current thread: kextunload

        Mac OS version:

        15B42

        Kernel version:

        Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64

        Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D

        Kernel slide:     0x0000000007200000

        Kernel text base: 0xffffff8007400000

        __HIB  text base: 0xffffff8007300000

        System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

        System uptime in nanoseconds: 13779366153504

        last loaded kext at 13769461602042: com.apple.driver.AppleUSBStorageCoexistentDriver    3.7.1 (addr 0xffffff7f8a084000, size 24576)

        last unloaded kext at 3698265934905: com.apple.driver.AppleXsanScheme    3 (addr 0xffffff7f89fe9000, size 32768)

        loaded kexts:

        com.checkpoint.cpfw    1.0

        com.apple.driver.AppleUSBStorageCoexistentDriver    3.7.1

        com.apple.iokit.IOBluetoothUSBDFU    4.4.2f1

        com.apple.driver.AppleUSBTCKeyEventDriver    245.4

        com.apple.filesystems.afpfs    11.0

        com.apple.nke.asp-tcp    8.0.0

        com.apple.filesystems.smbfs    3.0.0

        com.apple.driver.AudioAUUC    1.70

        com.apple.driver.AGPM    110.20.21

        com.apple.driver.ApplePlatformEnabler    2.5.1d0

        com.apple.driver.X86PlatformShim    1.0.0

        com.apple.filesystems.autofs    3.0

        com.apple.driver.AppleHDA    272.50.31

        com.apple.driver.AppleUpstreamUserClient    3.6.1

        com.apple.driver.AppleOSXWatchdog    1

        com.apple.driver.pmtelemetry    1

        com.apple.iokit.IOUserEthernet    1.0.1

        com.apple.driver.AppleLPC    3.1

        com.apple.driver.AppleIntelHD5000Graphics    10.1.0

        com.apple.iokit.IOBluetoothSerialManager    4.4.2f1

        com.apple.Dont_Steal_Mac_OS_X    7.0.0

        com.apple.driver.AppleHV    1

        com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.4.2f1

        com.apple.driver.AppleIntelFramebufferAzul    10.1.0

        com.apple.driver.AppleBacklight    170.8.1

        com.apple.driver.AppleSMCLMU    208

        com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0

        com.apple.driver.AppleThunderboltIP    3.0.8

        com.apple.driver.AppleCameraInterface    5.41.0

        com.apple.driver.AppleMCCSControl    1.2.13

        com.apple.driver.AppleUSBTCButtons    245.4

        com.apple.driver.AppleUSBCardReader    3.7.1

        com.apple.driver.AppleUSBTCKeyboard    245.4

        com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

        com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0

        com.apple.BootCache    37

        com.apple.iokit.IOAHCIBlockStorage    2.8.0

        com.apple.driver.AppleAHCIPort    3.1.5

        com.apple.driver.AirPort.Brcm4360    1010.14.1a4

        com.apple.driver.AppleRTC    2.0

        com.apple.driver.AppleSmartBatteryManager    161.0.0

        com.apple.driver.AppleACPIButtons    4.0

        com.apple.driver.AppleHPET    1.8

        com.apple.driver.AppleSMBIOS    2.1

        com.apple.driver.AppleACPIEC    4.0

        com.apple.driver.AppleAPIC    1.7

        com.apple.nke.applicationfirewall    163

        com.apple.security.quarantine    3

        com.apple.security.TMSafetyNet    8

        com.apple.iokit.IOUSBMassStorageClass    4.0.0

        com.apple.driver.usb.IOUSBHostHIDDevice    1.0.1

        com.apple.driver.AppleXsanScheme    3

        com.apple.security.SecureRemotePassword    1.0

        com.apple.kext.triggers    1.0

        com.apple.driver.DspFuncLib    272.50.31

        com.apple.kext.OSvKernDSPLib    525

        com.apple.iokit.IOSurface    108.0.1

        com.apple.driver.CoreCaptureResponder    1

        com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.4.2f1

        com.apple.iokit.IOBluetoothFamily    4.4.2f1

        com.apple.AppleGraphicsDeviceControl    3.11.33b1

        com.apple.iokit.IOAcceleratorFamily2    203.10

        com.apple.driver.AppleBacklightExpert    1.1.0

        com.apple.iokit.IONDRVSupport    2.4.1

        com.apple.driver.AppleHDAController    272.50.31

        com.apple.iokit.IOHDAFamily    272.50.31

        com.apple.iokit.IOAudioFamily    204.1

        com.apple.vecLib.kext    1.2.0

        com.apple.driver.X86PlatformPlugin    1.0.0

        com.apple.driver.IOPlatformPluginFamily    6.0.0d7

        com.apple.iokit.IOSerialFamily    11

        com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0

        com.apple.driver.AppleSMC    3.1.9

        com.apple.driver.AppleSMBusController    1.0.14d1

        com.apple.iokit.IOGraphicsFamily    2.4.1

        com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.7

        com.apple.iokit.IOUSBMassStorageDriver    1.0.0

        com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.7

        com.apple.driver.AppleUSBMultitouch    250.4

        com.apple.iokit.IOUSBHIDDriver    900.4.1

        com.apple.driver.usb.AppleUSBHostCompositeDevice    1.0.1

        com.apple.driver.usb.AppleUSBHub    1.0.1

        com.apple.driver.CoreStorage    517

        com.apple.iokit.IOAHCIFamily    2.8.0

        com.apple.driver.AppleThunderboltDPInAdapter    4.1.2

        com.apple.driver.AppleThunderboltDPAdapterFamily    4.1.2

        com.apple.driver.AppleThunderboltPCIDownAdapter    2.0.2

        com.apple.driver.AppleThunderboltNHI    4.0.4

        com.apple.iokit.IOThunderboltFamily    5.0.6

        com.apple.iokit.IO80211Family    1101.24

        com.apple.driver.mDNSOffloadUserClient    1.0.1b8

        com.apple.iokit.IONetworkingFamily    3.2

        com.apple.driver.corecapture    1.0.4

        com.apple.driver.usb.AppleUSBXHCIPCI    1.0.1

        com.apple.driver.usb.AppleUSBXHCI    1.0.1

        com.apple.iokit.IOUSBFamily    900.4.1

        com.apple.iokit.IOUSBHostFamily    1.0.1

        com.apple.driver.AppleUSBHostMergeProperties    1.0.1

        com.apple.driver.AppleEFINVRAM    2.0

        com.apple.driver.AppleEFIRuntime    2.0

        com.apple.iokit.IOHIDFamily    2.0.0

        com.apple.iokit.IOSMBusFamily    1.1

        com.apple.security.sandbox    300.0

        com.apple.kext.AppleMatch    1.0.0d1

        com.apple.driver.AppleKeyStore    2

        com.apple.driver.AppleMobileFileIntegrity    1.0.5

        com.apple.driver.AppleCredentialManager    1.0

        com.apple.driver.DiskImages    415

        com.apple.iokit.IOStorageFamily    2.1

        com.apple.iokit.IOReportFamily    31

        com.apple.driver.AppleFDEKeyStore    28.30

        com.apple.driver.AppleACPIPlatform    4.0

        com.apple.iokit.IOPCIFamily    2.9

        com.apple.iokit.IOACPIFamily    1.4

        com.apple.kec.Libm    1

        com.apple.kec.pthread    1

        com.apple.kec.corecrypto    1.0

        • Re: sometimes black screen - Panic
          KMT Level 9 Level 9 (14,345 points)

          Sorry if I missed it...which version OS X does your application do this to?

          • Re: sometimes black screen - Panic
            eskimo Apple Staff Apple Staff (11,445 points)

            sometimes I'm receiving black screen and I have to reboot the mac.

            AFAICT this is a known bug in the kernel (r. 22536646).  I expect that it’ll be fixed sooner rather than later but, as the fix isn’t in 10.11.1 and we’re not seeding anything beyond that, I can’t say anything more concrete.

            Share and Enjoy

            Quinn "The Eskimo!"
            Apple Developer Relations, Developer Technical Support, Core OS/Hardware
            let myEmail = "eskimo" + "1" + "@apple.com"

              • Re: sometimes black screen - Panic
                eskimo Apple Staff Apple Staff (11,445 points)

                AFAICT this is a known bug in the kernel (r. 22536646).  I expect that it’ll be fixed sooner rather than later but, as the fix isn’t in 10.11.1 and we’re not seeding anything beyond that, I can’t say anything more concrete.

                Well, that changed sooner than I expected.

                We just started seeding OS X 10.11.2 beta (15C27e) which, AFAICT, contains the fix to this.  I recommend you install this seed release and, if you can still reproduce the problem, file your own bug about it.

                Share and Enjoy

                Quinn "The Eskimo!"
                Apple Developer Relations, Developer Technical Support, Core OS/Hardware
                let myEmail = "eskimo" + "1" + "@apple.com"

                  • Re: sometimes black screen - Panic
                    appleboy Level 1 Level 1 (0 points)

                    It's 2016-05-05 and I'm still seeing this on ElCapitan 10.11.4.  I suspect TWO culprits:  1) iokit USBMassStorage  and/or 2) ARD/ScreenSharing.  I FREQUENTLY have ScreenSharing die on me, leaving the remote Mac Mini in a SCREENLESS state (even at the machine).  No amount of thrashing will restore the screen, and the only remotely graceful solution I can find is to ssh into the machine and sudo shutdown -r.  :-(  This is very unApplelike.  :-(

                      • Re: sometimes black screen - Panic
                        eskimo Apple Staff Apple Staff (11,445 points)

                        It's 2016-05-05 and I'm still seeing this on ElCapitan 10.11.4.

                        … the only remotely graceful solution I can find is to ssh into the machine and sudo shutdown -r.

                        If you can SSH into the machine then this is a different issue than the one reported by Yaybe; in that case the machine has kernel panicked, and there’s no SSH’ing into a kernel panicked computer.

                        You should file your own bug about the symptoms you’re seeing.  Given that you can SSH into the machine, I recommend that you do that, run sysdiagnose, and attach the result to your bug report.

                        Please post your bug number, just for the record.

                        Share and Enjoy

                        Quinn “The Eskimo!”
                        Apple Developer Relations, Developer Technical Support, Core OS/Hardware
                        let myEmail = "eskimo" + "1" + "@apple.com"