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Re: iTunes Connect Test User invite not working
curavista Oct 9, 2015 4:44 AM (in response to rrackleff)I am experiencing the same issue. Activate your account opens a blank screen. The only thing on it is a link to Apple.com at the bottom left.
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Re: iTunes Connect Test User invite not working
BNVMobility Oct 9, 2015 5:48 AM (in response to rrackleff)Same issue here. I'm trying to invite people and the link gets sent. But when someone clicks on it it opens a blank page with at the bottom a link to Apple.com and something like '{{ l10n.interpolate('ITC.HeaderFooter.PrivacyPolicyLinkText') }}. Happens in multiple browsers
Looks like a bug since there should be nothing more to it then entering a email address and selecting roles...
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Re: iTunes Connect Test User invite not working
xigen Oct 9, 2015 6:46 AM (in response to BNVMobility)I am also having exactly the same issue, when the person recieving the invite email clicks on the link, they see a blank screen.
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Re: iTunes Connect Test User invite not working
xigen Oct 9, 2015 7:04 AM (in response to xigen)I've done some googling, and it looks like apple has had the same issue previously, see:
https://forums.developer.apple.com/thread/11124
https://forums.developer.apple.com/thread/11392
https://discussions.apple.com/thread/6872942?start=0&tstart=0
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Re: iTunes Connect Test User invite not working
Soeh Mar 4, 2016 4:54 AM (in response to BNVMobility)today the same? help
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Re: iTunes Connect Test User invite not working
youngLegolas Mar 4, 2016 5:26 AM (in response to Soeh)Seems so
Is there any trick again as apboyle found in October? Since I couldn't find either "idmsauth-stable.corp.apple.com" or "idmsa.apple.com".
Best regards
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Re: iTunes Connect Test User invite not working
se468 Oct 9, 2015 8:56 AM (in response to rrackleff)I have the same issue as well.
I sent invite to several users and tried Chrome, Firefox, Safari browsers and none of them works.
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Re: iTunes Connect Test User invite not working
xkokushox Oct 9, 2015 10:26 AM (in response to rrackleff)I have the same problem.
I sent invite to three people of my team and in all cases the link page is blank, we tasted in Safari, Firefox, Chrome, Opera.
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Re: iTunes Connect Test User invite not working
csdfdsf13434 Oct 9, 2015 12:06 PM (in response to rrackleff)Same problem here. Browser doesn't make a difference.
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Re: iTunes Connect Test User invite not working
csdfdsf13434 Oct 9, 2015 2:33 PM (in response to csdfdsf13434)Still not working. Tried all browsers. Tried VPN. Tried re-sending. Tried removing and re-adding users. Tried praying to my solid gold Steve Jobs idol.
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Re: iTunes Connect Test User invite not working
csdfdsf13434 Oct 9, 2015 3:51 PM (in response to csdfdsf13434)apple plz...
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Re: iTunes Connect Test User invite not working
jonnybonny245 Oct 9, 2015 8:05 PM (in response to rrackleff)This is absolutely ridiculous. I've been trying every 30 minutes, to no avail. Apple needs to get this fixed ASAP.
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Re: iTunes Connect Test User invite not working
kdeddins Oct 9, 2015 9:14 PM (in response to rrackleff)I'm experiencing same issue, blank screen or "Unable To Sign In" error (2002). This would happen when we push for testing....
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Re: iTunes Connect Test User invite not working
newdir Oct 10, 2015 1:31 AM (in response to rrackleff)Still not working...
IT has a Error: Script error for: https://idmsauth-stable.corp.apple.com/appleauth/dist/web/jsapi/authService.js
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Re: iTunes Connect Test User invite not working
csdfdsf13434 Oct 10, 2015 3:52 AM (in response to newdir)This piece of garbage is still not working. Same blank page, same weird interpolation at the bottom of the page that looks like this:
{{ l10n.interpolate('ITC.HeaderFooter.Copyright.text') }} © {{ getYear }} {{ l10n.interpolate('ITC.HeaderFooter.Copyright.AppleRightsReserved') }}
{{ l10n.interpolate('ITC.HeaderFooter.PrivacyPolicyLinkText') }}
Come on Apple. Fix your ****.
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Re: iTunes Connect Test User invite not working
mmapper Oct 10, 2015 12:38 PM (in response to rrackleff)Filed radar #23061362
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Re: iTunes Connect Test User invite not working
obiden2016 Oct 11, 2015 2:36 AM (in response to rrackleff)Their invite system has been down for three days now. I submitted a support ticket Friday morning and still have not heard back. My managers are up my ass and obviously think it's my fault when there's absolutely nothing I can do in this situation. Thanks for treating your developers so well, Apple. Could you at least admit there's a problem so I don't lose my job?
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Re: iTunes Connect Test User invite not working
obiden2016 Oct 12, 2015 5:46 AM (in response to rrackleff)Three days later and it's still not working and Apple has not responded to my technical support request ticket.
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Re: iTunes Connect Test User invite not working
csdfdsf13434 Oct 12, 2015 12:48 PM (in response to rrackleff)Has anyone been able to add a new TestFlight user? I've been having the same issue where a new user encounters a blank page when trying to activate their account since last Thursday night.
I immediately contacted Apple for support and still have not yet heard back.
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Re: iTunes Connect Test User invite not working
balazs.2.0 Oct 12, 2015 1:38 PM (in response to rrackleff)Same here... Tried it on Friday, not working since.
It's crazy that you can't add new people who have just joined the team...
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Re: iTunes Connect Test User invite not working
apboyle Oct 12, 2015 5:26 PM (in response to rrackleff)The problem seems to be that a script in the page is referring to a non-public hostname idmsauth-stable.corp.apple.com. I was able to workaround this issue by manually modifying the script in Chrome Developer Tools and re-executing the code in the Developer Console.
1) Open the activation URL in Chrome
2) Open Chrome Developer Tools (Cmd-Alt-I on OS X, Ctrl-Shift-I on Windows)
3) Go to the Sources tab
4) Find main.js (itunesconnect.apple.com/itc/static-resources/main.js)
5) Modify line 20 to replace "idmsauth-stable.corp.apple.com" with "idmsa.apple.com"
6) Select the contents of the main.js file and copy to the clipboard
7) Paste into the console (you may need to tap the ">_" button to make it visible)
8) Press <Enter>
You should now see the expected iTunes Connect spinner appear and eventually you'll see a Terms and Conditions window.
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Re: iTunes Connect Test User invite not working
Atharva Oct 12, 2015 9:16 PM (in response to apboyle)It showed the spinner for me but then it says:
Not Found
The requested URL /WebObjects/undefined.woa was not found on this server.
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Re: iTunes Connect Test User invite not working
shien7654321 Oct 13, 2015 12:00 AM (in response to apboyle)Same problem...
Not Found
The requested URL /WebObjects/undefined.woa was not found on this server.
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Re: iTunes Connect Test User invite not working
RodSP Oct 13, 2015 12:02 AM (in response to shien7654321)Same here.. Not Found.
Day 3 now...
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Re: iTunes Connect Test User invite not working
insraq Oct 13, 2015 6:59 AM (in response to shien7654321)Same here. Not Found. And this issue is still not fixed.
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Re: iTunes Connect Test User invite not working
honphi Oct 13, 2015 12:23 AM (in response to apboyle)Good idea ... but the next error follows.
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Re: iTunes Connect Test User invite not working
maciekish Oct 13, 2015 12:41 AM (in response to apboyle)Worked for me
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Re: iTunes Connect Test User invite not working
itsjawad Oct 13, 2015 1:55 AM (in response to maciekish)Hi,
It leads to Not Found page for rest of us. Can you please ellaborate what else you did in addition to steps provided by apboyle ?.
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Re: iTunes Connect Test User invite not working
HEDWIN Oct 13, 2015 2:45 AM (in response to apboyle)Thanks mate,
your solution worked for us
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Re: iTunes Connect Test User invite not working
obiden2016 Oct 13, 2015 3:28 AM (in response to apboyle)Thanks for the tip... too bad it didn't work for me. Even if it did, it's not really a great solution as your instructions probably wouldn't make sense to most testers.
Apple please fix your piece of crap website.
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Re: iTunes Connect Test User invite not working
shapemyapp Oct 13, 2015 5:11 AM (in response to apboyle)Apboyle!
I was having the same issue. Your solution worked for me.
Thanks a lot
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Re: iTunes Connect Test User invite not working
agabeyre Oct 13, 2015 7:11 AM (in response to apboyle)I am not sure if what you describe as a workaround is even allowed.
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Re: iTunes Connect Test User invite not working
dsport77 Oct 13, 2015 8:15 AM (in response to apboyle)You're the man!
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Re: iTunes Connect Test User invite not working
rviteri Oct 13, 2015 8:33 AM (in response to apboyle)Thank you good man, saved my life (and job)!
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Re: iTunes Connect Test User invite not working
benyasca Oct 13, 2015 6:45 PM (in response to apboyle)thanks!! works for me!
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Re: iTunes Connect Test User invite not working
almmotamedi Oct 13, 2015 6:56 PM (in response to apboyle)I appreciate your help ..
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Re: iTunes Connect Test User invite not working
mkaiser3004 Oct 14, 2015 4:41 AM (in response to apboyle)Thanks apboyle, this worked for me.
But please Apple, fix this.
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Re: iTunes Connect Test User invite not working
tobi8624 Oct 14, 2015 9:19 AM (in response to apboyle)Thank You! Srsly, Thanks
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Re: iTunes Connect Test User invite not working
nsleader Oct 14, 2015 11:54 AM (in response to apboyle)Many thanks! It works!
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Re: iTunes Connect Test User invite not working
klassobanieras Oct 14, 2015 2:09 PM (in response to apboyle)You, sir / maam, are a genius. Thank you.
And seriously, Apple, what the ****?
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Re: iTunes Connect Test User invite not working
NicoSa Oct 15, 2015 2:52 AM (in response to apboyle)This worked for me, thank you!
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Re: iTunes Connect Test User invite not working
momo1997 Oct 15, 2015 7:44 AM (in response to apboyle)This worked for me! Thank you!
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Re: iTunes Connect Test User invite not working
lucaslt89 Oct 15, 2015 12:54 PM (in response to apboyle)Saved my job!! you deserve a position in Apple....
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Re: iTunes Connect Test User invite not working
rscs1988 Oct 15, 2015 1:12 PM (in response to apboyle)I'm not sure what "paste into the console means?
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Re: iTunes Connect Test User invite not working
rscs1988 Oct 15, 2015 1:20 PM (in response to apboyle)Figured out console, but don't know what "you may need to tap the ">_" button to make it visible" - I can see the script I pasted but nothing is happening on the webpage - I'm sure I'm doing something wrong:(
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Re: iTunes Connect Test User invite not working
honphi Oct 13, 2015 12:20 AM (in response to rrackleff)Same here!
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Re: iTunes Connect Test User invite not working
obiden2016 Oct 13, 2015 3:27 AM (in response to rrackleff)I can't believe this still isn't working. It's been 5 days now... *** is Apple doing?
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Re: iTunes Connect Test User invite not working
Blackwaxx Oct 13, 2015 5:14 AM (in response to rrackleff)Amazing service from Apple.... They force us to buy their overpriced products, and they don't even work...
99€ for a fake service, great ! My clients are really happy now, who will pay the price ?
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Re: iTunes Connect Test User invite not working
vitalik2k Oct 13, 2015 6:26 AM (in response to rrackleff)**** you Apple! Fix this ******* problem!
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Re: iTunes Connect Test User invite not working
liudmyla Oct 13, 2015 7:01 AM (in response to rrackleff)The same problem here!
Apple FIX This, or at least react in some way!!!!!
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Re: iTunes Connect Test User invite not working
irenkai Oct 13, 2015 8:17 AM (in response to rrackleff)I find it baffling that a company as big as Apple cant handle a simple auth system, not even respond. Why do we pay 99U$ for a service that doesn't even exist?
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Re: iTunes Connect Test User invite not working
ethanwa79 Oct 13, 2015 8:42 AM (in response to rrackleff)I'm also having this issue today, as well as other issues with TestFlight.... WASTE. OF. MY. TIME.
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Re: iTunes Connect Test User invite not working
Spencevail Oct 13, 2015 9:00 AM (in response to rrackleff)Also having this problem. Have a new QA guy in the office, he started yesterday. We can't get him added to our list of testers.
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Re: iTunes Connect Test User invite not working
Mediasoul Oct 13, 2015 9:31 AM (in response to rrackleff)Same here...
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Re: iTunes Connect Test User invite not working
Mediasoul Oct 13, 2015 9:45 AM (in response to rrackleff)There's un update... Now the verification link in the email is "HTTP 1.1 SERVICE UNAVAILABLE"...
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Re: iTunes Connect Test User invite not working
brandon272 Oct 13, 2015 7:18 PM (in response to rrackleff)Still having this issue.
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Re: iTunes Connect Test User invite not working
Andrej 234 Oct 14, 2015 1:00 AM (in response to rrackleff)I'm also having this issue.
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Re: iTunes Connect Test User invite not working
iagomr Oct 14, 2015 8:58 AM (in response to rrackleff)Same issue still 6 days later. Any status update?
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Re: iTunes Connect Test User invite not working
tobi8624 Oct 14, 2015 9:12 AM (in response to rrackleff)Can somebody at Apple finally take a look at this.
I'm unable to submit any updates for almost six days now because the ability to submit Apps was removed from de fu***** ADMIN account with Xcode 7.
I filled an Radar 5 days ago and contacted iTC Support two days ago. No response what so ever.
Is this some kind of joke?
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Re: iTunes Connect Test User invite not working
brandonn Oct 14, 2015 9:45 AM (in response to tobi8624)I spoke to Apple tech support today, its a known issue they are trying to fix apparently. No ETA on when it will be. not very helpful I know
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Re: iTunes Connect Test User invite not working
SeanMcCann Oct 14, 2015 12:10 PM (in response to rrackleff)Not working for people I've added. They're not technical either so can't use the suggestion above.
I'm reporting it on https://bugreport.apple.com
Going to contact them at https://developer.apple.com/contact/submit.php
Maybe if more people report it they'll escalate the problem.
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Re: iTunes Connect Test User invite not working
luke.gumbley Oct 15, 2015 12:42 PM (in response to SeanMcCann)Sean, if you get people to forward you the activation email you can do it on their behalf. I've added half a dozen this way. You don't need any of their login details, just tick the checkbox and accept once you've used apboyle's workaround. It'll redirect you to a login screen but at that point their email has been verified and they should be able to login themselves as per normal.
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Re: iTunes Connect Test User invite not working
SeanMcCann Oct 15, 2015 5:07 PM (in response to luke.gumbley)Good shout, cheers.
Just a heads-up guys, I've successfully added 3 internal testers in the past hour.
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Re: iTunes Connect Test User invite not working
codeSWM2 Oct 14, 2015 6:21 PM (in response to rrackleff)...We are also having the exact same problem. Ttried multiple browsers with same result.
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Re: iTunes Connect Test User invite not working
stupid_apple Oct 14, 2015 6:50 PM (in response to rrackleff)There was nothing left to add to this really, so I just created a username that suits.
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Re: iTunes Connect Test User invite not working
iRuslan Oct 14, 2015 11:25 PM (in response to rrackleff)I also have same issues with white screen and text:
"{{ l10n.interpolate('ITC.HeaderFooter.Copyright.text') }} © {{ getYear }} {{ l10n.interpolate('ITC.HeaderFooter.Copyright.AppleRightsReserved') }}
{{ l10n.interpolate('ITC.HeaderFooter.PrivacyPolicyLinkText') }}"
Additionally as I understand how it works, the problem caused by JS error, that's why page could not be successfully built.
JS errors on this page from my browser console:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED https://idmsauth-stable.corp.apple.com/appleauth/dist/web/jsapi/authService.js?cache=101420150918 Uncaught Error: Script error for: https://idmsauth-stable.corp.apple.com/appleauth/dist/web/jsapi/authService.js http://requirejs.org/docs/errors.html#scripterror
Hope this will help to developers. It's really painful problem for all.
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Re: iTunes Connect Test User invite not working
NicoSa Oct 15, 2015 2:46 AM (in response to rrackleff)Experiencing the exact same problem on all browsers. Running OSX 10.10.5.
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Re: iTunes Connect Test User invite not working
emk0 Oct 15, 2015 5:36 AM (in response to rrackleff)Exact same issue, the whole Itunes Connect platform is totally, totally useless! So much money are paid by millins for this service and it fails almost every day. Thinking to switch to a different distribution platform, getting tired of this.
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Re: iTunes Connect Test User invite not working
jnc Oct 15, 2015 9:41 AM (in response to rrackleff)Also filed a report: 23127892
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Re: iTunes Connect Test User invite not working
klassobanieras Oct 15, 2015 3:45 PM (in response to jnc)Me too: 23115688. They replied and asked for both an Apple ID and an affected app ID, which was a bit confusing.
I noticed their system status page is failing to load right now which I guess is an improvement in accuracy over claiming everything is fine.
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Re: iTunes Connect Test User invite not working
RVpdr Oct 15, 2015 2:07 PM (in response to rrackleff)1) Open the activation URL in Chrome
2) Open Chrome Developer Tools (Cmd-Alt-I on OS X, Ctrl-Shift-I on Windows)
3) Go to the Sources tab
4) Find main.js (itunesconnect.apple.com/itc/static-resources/main.js)
5) Modify line 20 to replace "idmsauth-stable.corp.apple.com" with "idmsa.apple.com"
6) Select the contents of the main.js file and copy to the clipboard
7) Paste into the console (you may need to tap the ">_" button to make it visible)
8) Press <Enter>
This worked for me.
But we still face issue where i am not able to add users to Internal Testers group.
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Re: iTunes Connect Test User invite not working
codeSWM2 Oct 16, 2015 8:51 AM (in response to rrackleff)Everything seems to be working now as of this morning.
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Re: iTunes Connect Test User invite not working
ddobrilo Oct 16, 2015 2:34 PM (in response to codeSWM2)Can anyone else comfirm this? I just got off the phone with apple.develop and they said they are still working on the issue.
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