Restoring purchases gives me a [Error Domain=SKErrorDomain Code=0 "Cannot connect to iTunes Store"]

Hi Everyone,


We recently implemented in app purchases on our app and I am experiencing some strange behavior. Using a sandbox user credentials I am able to purchase a non consumable product perfectly fine. However every time I try to restore that purchase, I get the following error :

Error Domain=SKErrorDomain Code=0 "Cannot connect to iTunes Store" UserInfo=0x170464b40 {NSLocalizedDescription=Cannot connect to iTunes Store}.


Here is how I initiate a restore :


    @IBAction func restorepurchasesnow(sender: AnyObject) {
        if transactionInProgress {
            return
        }       
        SKPaymentQueue.defaultQueue().addTransactionObserver(self)
        SKPaymentQueue.defaultQueue().restoreCompletedTransactions()
        restorepurchase.setTitle(NSLocalizedString("settings.inprogress", comment: "Transaction in progress"), forState: UIControlState.Normal)
        self.transactionInProgress = true
        println("Trying to restore purchases")
    
    }


Has anyone experienced the same thing ? Does anyone know how to fix it ?


Thank you !

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antonin0522
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I am struggling with this exact same issue! I'm using Objective-C and auto-renewing In App Subscriptions, but I'm having the exact same issue when I run restoreCompletedTransactions. I have been using JCSubscriptionManager and it was working yesterday; I swapped it out today for MKStoreKit, and now when I hit Restore it gives me the exact same "Cannot connect to iTunes Store" error.


The weird thing is that both JCSubscriptionManager and MKStoreKit's restore function simply calls [[SKPaymentQueue defaultQueue] restoreCompletedTransactions]. There's no difference between the two in this respect, so changing it shouldn't have changed anything.


I've tried calling [[SKPaymentQueue defaultQueue] restoreCompletedTransactions] directly myself and get the same problem.


I have tried restarting my phone, I've deleted and reinstalled the app, I've created new sandbox users and used those accounts. I'm at my wits end on this.


I have no problem purchasing, just restoring!


Any help would be tremendously appreciated.


I'm almost wondering if there is a problem with restoration in Apple's sandbox environment at this time. EDIT: I have submitted a bug report to Apple, just in case.

#22671211

Posted by
Praxis
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I am also pretty sure that it was working fine yesterday.

I have tried everything you mentionned above and I cleared the settings on my phone as well without any luck. I definitely think the problem is on apple's end.

Would you mind updating this thread if you hear back on the bug report you posted ?

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antonin0522
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It's working today! With the same build. Must have been an apple issue.

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Praxis
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Apple finally contacted me back on my bug report...7 months later...to inform me that they could not reproduce the bug. I let them know it is working now. Just updating as promised!

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Praxis
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