Is there a way to respond to an AppStore review?

Some people don't read instructions and then post a negative review. I would like to help those people. Is there anyway to reach out to those reviews and help them fix their issue?

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purringpigeon
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No there isn't. Feel free to file an enhancement request to add to the pile. It's a long standing issue.

Posted by
junkpile
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The best response is no response. Ignore the reviews and enjoy better dev health.


Otherwise, it sounds a bit like you don't have a proper support scheme they can take advantage if they truly wish to interact. Perhaps that should become a heightened focus going forward.

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KMT
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