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      Latest reply on May 21, 2020 2:58 AM by its.tauheed@gmail.comm
      its.tauheed@gmail.comm Level 1 Level 1 (0 points)

        Our Organization has a wordpress website and on our career page we are showing the Taleo career website in the iFrame. When the user applies to any job vacancy he/she is asked to login. When the user logs in using iPhone he gets 'A system error has occurred we apologize for the inconvenience.' on Firefox and Safari.  But if we use iPad pro it doesn't throw that error. The same page is working flawlessly on Android and PCs. Please assist me in resolving this issue.

        Our website:  https://www.adcouncil.ae

          if you go to Careers->Opportunities->International Candidate-> Apply on the available Job vacancy ->Login    You will get the error after logging in if using iPhone and Firefox/Safari. Please see below the preview of the error:

         

        A system error has occured.

         

        We apologize for the inconvenience.

        Please exit the application and open a new session.

        If the problem persists, please contact the HR department of the company for which you are applying.

        Please ask for the assistance regarding your online job application or ask for their Taleo system administrator.

        If the hiring company cannot solve your issue, they will log a ticket with Oracle Support and follow up with you.

        Thank you.

         

        What we tried:

        1) We tried 'referrenpolicy' attribute of the <iframe> tag with all of its values but it did not work.

        2) We used Taleo provided script to make the width of the iframe as per the device size so that if should fit accoriding to the device size but still it did not work.

        3) We tried enabling logs but it is not throwing any errors.

         

        Please let me know if there is any property for iPhones that we need to use. Awaiting for the reply.

        Thanks