0 Replies
      Latest reply on May 13, 2020 2:59 PM by lenk
      lenk Level 1 Level 1 (10 points)

        Our app supports iCloud CloudKit sharing and provides URLs of CKShare records to users (e.g. via UICloudSharingController). Clicking on the URL in the Apple Mail or Messages app in macOS or iOS works fine. Pasting the link into Safari on iOS also works fine.

         

        But including the link in a web page or pasting it into Safari or Chrome on macOS or Edge on Windows 10 (we have a fall-back web site for non-Apple users) results in a fatal "iCloud has stopped responding" error page displayed in the browser.

         

        The app is a "universal" app and is available in both the Mac App Store and iOS App Store. All the CloudKit features otherwise work fine on both platforms.

         

        Does anyone have an idea what we might do to solve this? Do we have something misconfigured somewhere?

        I've also submitted a DTS Technical Support Inquiry #735184444 and Feedback #FB7697827.

         

        For example:

         

        https://www.icloud.com/share/0bjtbTTaM5b7bG1ff6dnKFbmg#Wizard_Stories

         

        Results in:

        "iCloud has stopped responding."

         

        Details

        APP NAME

        cloudos2

         

        CLIENT TIME

        Mon May 11 2020 14:04:46 GMT-0700 (PDT) (1589231086615)

         

        USER AGENT

        Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.1 Safari/605.1.15

         

        HOSTNAME

        www.icloud.com

         

        BUILD INFO

        2007Hotfix35__2007Hotfix35__en-us

         

        SESSION ID

        e8317bf4-9fc6-4678-b3e9-e190619fdfa8

         

        ENVIRONMENT INFO

        PROD

         

        REPORTED ERROR TITLE

        ShareRecord: Unable to find applicationIdentifier for containerId = iCloud.com.xxxxx.xxxxx and fileExtension = undefined

         

        REPORTED ERROR TYPE

        UNHANDLED_EXCEPTION

         

        ERROR CONTEXT

        undefined

         

        LINE NUMBER

        11

         

        STACK

        r@https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:88103

        a@https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:88150

        _getApplicationIdentifier@https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:405433

        _extractCloudKitResponse@https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:403382

        init@https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:402391

        create@https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:237251

        https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:408011

        r@https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:439698

        i@https://www.icloud.com/system/cloudos2/2007Hotfix35/en-us/main.js:11:180696

        promiseReactionJob@[native code]