"Code redemption is temporarily unavailable"?

Is anyone else having trouble with in-app purchase promo codes? We keep getting this error message when trying to redeem in the App Store: "Code redemption is temporarily unavailable".


It's a newly approved app ("Pending developer release") so I was thinking maybe it needed some time to propegate the system, but it's been 2.5 days now...

Replies

Still not working. Have tried with three different users.


Bug report filed...

Update: The in-app purchase promo code did not work until AFTER I released the app for sale.


This does not appear to follow expected behavior. From App Store Connect documentation:


To request promo codes for an app version, the version’s status must be Ready for Sale, Pre-Order Ready for Sale, or Pending Developer Release for iOS and macOS apps, or Ready for Sale or Pre-Order Ready for Sale for tvOS apps. For in-app purchases, the in-app purchase state must be Approved or it won't appear as an option.