Getting HomeKit error code 98, every time while doing HomeKit pairing

One of our customers is getting HomeKit error code 98, every time while doing HomeKit pairing of accessory, and we were not able to reproduce the same, any idea why this error is coming and possible reasons for the same?


Here is the more details about the error,


Domain=HMErrorDomain Code=98 "Network credential generation failed." UserInfo={NSLocalizedDescription=Network credential generation failed.}