Is the "Complete My Bundle" option going away? Or just completely broken?

I've had some customers being charged the full price for an App Store bundle, despite having purchased apps that are part of the bundle, with the "Complete My Bundle" option simply not showing for them.


Equally, Apple's support page about Complete My Bundle and Complete my Album etc. has now been deleted, it was previously found here just a few months/weeks ago: https://support.apple.com/en-gb/HT201162


Is this just abandoned now? Google's cache shows the page was still online in late Jan 2020: https://webcache.googleusercontent.com/search?q=cache:4Iaj-TcDtH8J:https://support.apple.com/en-gb/HT201162+&cd=3&hl=en&ct=clnk&gl=uk


The developer page about App Bundles does mention Complete My Bundle, but this is now the only reference to it on the Apple website anywhere: https://developer.apple.com/app-store/app-bundles/


Anybody else noticed this?

Replies

I noticed that too and haven't been able to find anything out about it.

Can we please get an official reply on this?


The knowledgebase article from abvoe is no longer in Google cache, but it's still on archive

I asked Developer Support about the issue, and simply advised that I send my customers to them if they're having issues with the Complete My Bundle option. 🤷🏻‍♂️

It is mentioned at the bottom of this page. It doesn't give much detail on how it works from a user's perspective though. https://developer.apple.com/app-store/app-bundles/