Promotion not working properly & App Store Connect partly down?

Hi, wondering if anyone else has this problem as well, or has an idea of what to do about it.


1) in my app, the SKProduct API is indicating that a free trial is available. however when the user goes to buy the product, the Apple-controlled screen indicates no free trial, instead they are signing up for the subscription right away with no trial period!


2) in App Store Connect, in my app -> Features -> In-App Purchases, when selecting the in-app purchase, the Subscription Prices section of the page shows the spinning circle that means "Loading..." and it spins forever, i've let it go for 10 minutes both in Safari and Chrome. So I have no way of changing or turning off my free trial.


Maybe 1) and 2) are related? Any idea of how I can turn off my free trial or fix the problem?


Thank you, —David

Replies

Hi,


I'm seeing the issue 2 when trying to change the. It's been like that for the whole day so far. Some problem Apple side I assume.

Hi

Did you find any solution for this one?

Thanks,