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      Latest reply on Dec 29, 2019 12:47 PM by itrustpro
      itrustpro Level 1 Level 1 (0 points)



        We are implementing Rich APN with images from Amazon S3 bucket. We couldn't get the images to load and upon investigation, when we reduced the image file name length, the same url path works just fine. As we use the unique file name, our file names are generated programmatically and longer.

        Is there any documented limitation on the file name or the URL length to use Rich APN?


        NOT WORKING - https://assets.itrustpro.com/kennel/dev/CHATS/befc4c0b03174a08856d218496454f99.png


        same image with shorter file name ---

        WORKING - https://assets.itrustpro.com/kennel/dev/CHATS/pictest.png


        Thank you,