2 Replies
      Latest reply on Dec 19, 2019 12:03 AM by Theo
      Theo Level 1 Level 1 (0 points)

        My iOS app allows users to edit and save videos. The edited videos are saved with a call to PHAssetChangeRequest.creationRequestForAssetFromVideo(atFileURL: within a PHPhotoLibrary's performChanges block.

        These calls frequently fail with the error code 41002 (Domain: com.apple.photos.error). Its localizedDescription is:

        Unable to obtain assetsd XPC proxy for getPhotoKitServiceWithReply:. assetsd could have crashed

        What does the error mean? I tried to search for the error code, the domain and the keywords from the description, but couldn't find anything. Is there an official reference for the errors in this domain? What error message should I show to the user?

        • Re: What does the error mean: Unable to obtain assetsd XPC proxy
          hassan.thelegend Level 1 Level 1 (0 points)

          I am also noticing this same crash

          • Re: What does the error mean: Unable to obtain assetsd XPC proxy
            Theo Level 1 Level 1 (0 points)

            An Apple engineer has provided me the following explanation:


            The app could not communicate with a helper application (i.e. the photo library). The most common reason that assetsd might crash is because the foreground app is using a lot of memory (or allocating memory very quickly), and the system decides to terminate assetsd to alleviate some of that memory pressure.


            To prevent these errors, you should make sure that your app is not triggering a high memory pressure situation.


            This should only be a temporary issue. In other words, if you tried to submit the same request later, it may work (assuming that any high memory pressure situation has been resolved). So, I recommend that you queue up requests that fail and try to submit them later, and inform your user of this in some way, so that they know the save has not gone through yet.


            This same issue can also create an error with the code 4099, domain NSCocoaErrorDomain and the description:

            Couldn’t communicate with a helper application.