2 Replies
      Latest reply on Nov 26, 2019 10:35 AM by Campbell_PK
      Campbell_PK Level 1 Level 1 (0 points)

        Great news, we released our first Independent Watch app!

         

        Now, as much as I love the fact that we are not getting and crash logs, I'm reluctant to think that this means that our app is not crashing on user's devices.

        Nothing in Organizer, nothing on the Apple Connect site. We have had one report from a user of a reproducible crash, and we have already had a few hundred downloads, and several hundred sessions.

         

        Apple, can you please confirm that we can expect Crash logs from the Watch? And if so, where would I be finding them, or what might we need to do to enable them.

        Thank you,

        • Re: Crash logs for independent watch apps - Where are they?
          KMT Level 9 Level 9 (15,215 points)

          Not sure this is specific to the beta...

           

          According to the docs

          1. If the user has opted to share diagnostic data with Apple, or if the user has installed a beta version of your application through TestFlight, the crash report is uploaded to the App Store.

           

          Might be in your case, assuming there are reportable crashes, that your few hundred users simply haven't opted-in to sharing with the dev...yet.

            • Re: Crash logs for independent watch apps - Where are they?
              Campbell_PK Level 1 Level 1 (0 points)

              Thanks KMT, I moved this to App Analytics.

               

              It's entiredly possibly that of the 30-40% if users who have enabled the analytics, that tit's been smooth sailing for them. But I'm skeptical. Also, I should note that we are yest to receive a single crash report from testflight as welll, and we have been pushing builds there for over a month, and I know there have been crashes.

               

              Can anyone confirm that they ARE receiveing crash logs for independent apps?