We have one group "MEMBERS" with 3 subscriptions, 12 Month, 6 Month & 1 Month. The 12 & 6 month are
premium as they offer more features than the 1 Month. I have set these up in AppStore as follows:
Level Name Duration
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1 12 Month Premium 1 Year
1 6 Month Premium 6 Months
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2 1 Month Standard 1 Month
Is my understanding of the following correct?
1. If a customer moves between the same level and crossgrades (i.e. 6 to 12 -or- 12 to 6), then the charges are applied at the next renewal date which is modified to reflect the new duration.
2. If a customer moves between levels and upgrades (i.e. 1 to 6), then charges are prorated/applied immediately and renewal date is modified to now.
3. If a customer moves between levels and downgrades (i.e. 6 to 1), their existing 6 month subscription will finish at which point the 1 month subscription will be charged and renewal date updated.
Thanks.