Apple Trailers App Crashing TVOS 13 Beta (17J5515e)

Apple TV 4K


Try to open Apple Trailers App and it crashs 98% of the time. When it does work it crashes moments afterword. If I get into Apple Trailers and then manage to select a film it also crashes.


No ability to send crash report from iOS13 Feedback app as the app does not recognize that the Apple TV4K on network. It finds all other Apple TV's in same house but not the one in question which is frustrating.


Hopefully this gets fixed soon.

Replies

I had to perform a reset in the settings menu, to get the Apple Trailers and Dolby Atmos working again.


Peace and blessings,


Azeke

Disabling location access (in Settings -> Apps -> Trailers) appeared to fix it for me.

Hi, thank you.


I tried turning off location services and restarted the Apple TV4K but still Apple Trailers is crashing every time.

Thank you. In this you mean reset the entire device back to its original settings?

I restored to default and it did not help. Bug has been reported to apple. Hope they address it soon.

Seems they fixed it in latest beta no longer crashes for me 🙂