I can't access my Enterprise Accout because I can't set up two factor authentication. When I contacted support (both chat and phone), they just transferred me around and then had me submit a ticket online. It's now been two weeks (and many subsequent tickets) and I haven't heard anything. Everytime I call, they just tell me my ticket is open and they will get back to me soon.
I'm trying to follow all of Apple's rules by having an Enterprise Account to distribute my internal app but I can't login and the lack of support is really making me question why I pay extra just to have an Enterprise Account.
Has anyone else had issues with support? Anyone have advice on how to get issues with Apple resolved in a timely fashion?
