Analytics button not available

Hello all,

My team lead gave me permission to view app analytics and reports about a week ago, but I am still unable to view them. When I view myself under 'Users and Access' I see this:

https://i.imgur.com/GAJyhf3.png

and when I click on the 'Permissions' button I see this:

https://i.imgur.com/WXt8Ddi.png

However, when I go to my AppStoreConnect dashboard, this is all I see:

https://i.imgur.com/cGzFpGW.png

If I click on the 'Analytics' button on the app listing page

https://i.imgur.com/pgzkvtp.png

This is all I see:

https://i.imgur.com/uWCySTF.png

I have tried clearing cache and cookies, switching browsers, switching networks, waiting for a while (Its been nearly a week at this point), so I'm wondering if there are any other steps I can perform to get this working.


Thanks for the help!


Adam

Accepted Reply

I contacted Apple and reported this issue, and now when I log in I can see the Analytics buttons.

Replies

I contacted Apple and reported this issue, and now when I log in I can see the Analytics buttons.