App .ipa submission disappears from the "activity" tab in App Store connect

Hello,

I have uploaded app built about 5 times to the app store connect, they all show to be "processing" in the activity tab, but they never process and eventually disappaear from the activity tab.


Have you experienced this? Any suggestions what to look for?


We have reached out to Apple team 2 different occasions they have not been able to provide anything helpful or useful in order to address this.


Thank you!